Key Account Manager

Sandvik Mining and Rock Solutions

Key Account Manager - Flexible (East Coast, Australia)

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

The role

The idea person for the role is to drive sustainable and profitable growth for Sandvik by deeply understanding customer needs, strategically planning for market opportunities, and leading a dedicated account team. Acting as the expert on the customer and their business, the Key Account Manager fosters strong connections within the customer’s organization, understanding their strategies for success and aligning Sandvik’s solutions to enhance their outcome

Managing and building long-term customer relationships, driving value-selling efforts, and identifying opportunities to position Sandvik as the preferred partner over competitors. By leveraging market insights and collaborating across Sandvik’s internal network, the Key Account Manager delivers innovative solutions, ensures customer satisfaction, and advocates for customer needs while maintaining compliance with corporate governance.

Areas of responsibility
- Create and manage a detailed plan engaging with internal stakeholders preparing plans which combine to set out the future business growth of the account by aligning the organisations to co-create long term value within the relationship.
- Develop and manage relationships within both internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.
- Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.
- Measure the performance against the expectations of the plan and adjust wherever necessary through effective and decisive action.

Your profile

This role requires a high level of initiative, drive, and determination to set targets and achieve goals through exceptional customer satisfaction. As an experienced business professional, you thrive in a team environment, taking the lead to deliver innovative approaches that grow business and increase market share. With strong market awareness, you will develop account visions, strategic objectives, and actionable growth plans, leveraging your expertise in value-based selling, CRM systems, and negotiating profitable agreements.

Exceptional communication skills and a well-developed multicultural understanding enable you to build and sustain close relationships with key stakeholders. Holding a bachelor’s degree in business, Marketing, or a related field (MBA preferred), you also bring relevant certifications or training in sales, leadership, and contract management. Key competencies include strategic thinking, customer focus, negotiation, problem-solving, and financial acumen.

To be eligible for this role, you must have the right to live and work in Australia. Applications accompanied by a cover letter will be highly valued. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical assessment

What we offer

Join us for an exciting career with endless opportunities Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our Sales Incentive Bonus, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
- Sam Lingman_
- 0448 044 698_