Key Account Manager

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

About your role

Following a recent retirement, we're offering a rare opportunity to join IXOM's industry-leading commercial team as a Key Account Manager - Water & Energy, based in Brisbane.

In this high-impact role, you'll manage a portfolio of major accounts across the Water and Energy sectors. You'll be a strategic partner to our customers—driving growth, identifying new business opportunities, and delivering exceptional value.

This role suits a proactive, results-driven professional who thrives on building strong relationships and navigating complex contract lifecycles—from negotiation and compliance to renewals and performance optimization. You'll collaborate closely with cross-functional teams to ensure outstanding customer experiences and contribute directly to business profitability.

We offer a competitive salary package, company vehicle, performance bonuses, and a flexible working culture that empowers you to work in the way that suits you best.

Key Responsibilities

• Work autonomously and remotely to manage strategic accounts, achieve revenue and gross margin targets, and foster account growth.
• Drive new business with a hunter mindset—actively identifying and securing high-value opportunities
• Build influence as a trusted advisor to key customers, stakeholders, and executive sponsors
• Track and manage KPIs, ensuring customer performance aligns with business goals and proactively resolving issues
• Lead strategic reviews and deliver insights through regular reporting and performance analysis
• Complete tender submissions, negotiate and manage contracts, ensuring compliance and securing timely renewals to maximise value
• Collaborate cross-functionally with product, supply chain, quality, and customer service teams to deliver seamless solutions
• Stay ahead of the curve by attending industry conferencies, monitoring market trends, competitor activity, and emerging opportunities
• Deliver strong, profitable growth within your segment, contributing directly to IXOM's commercial success

Who are we looking for?

• Proven experience in a sales role within the water industry, with a track record of working independently and achieving results.
• Strong ability to engage and influence stakeholders across the organization.
• Commercial acumen and experience managing the full business development cycle, including contract management and municipal water tender bids.
• Background in water treatment (strongly preferred), with exposure to industrial, mining, or energy sectors
• Resilient, self-motivated, and thrives in fast-paced, ambiguous environments
• Tertiary qualifications in Engineering, Science, or a related field

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary company vehicle, bonuses, and flexible working arrangements., but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we'd love to hear from you

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.