Scholarship Support Officer

$74,013 to $83,479
- Fixed-term, full-time
- Kelvin Grove (hybrid option available)

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Scholarship Support Officer (2 positions available) to join Student Administration, Student Services and Wellbeing, Administrative Division.

The Scholarships Support Officer will support the Scholarships Manager with the centralisation of administrative activities and will contribute to university scholarship strategies. Provide high quality, efficient and high-volume scholarship administrative support to maintain excellence in client service. Administer centralised scholarship processes, including: - Respond to student enquiries and provide advice and assistance to Faculties and Divisions on scholarships policy and process. - Assist with scholarship promotion activities and events, for example, TSXPO and QUT Open Day. - Maintaining scholarship resources across various platforms, including the Digital Workplace, SharePoint, WIKI and the Partnership and Engagement Portal.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio of Student Services and Wellbeing delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

Student Services and Wellbeing consists of the following departments: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit and Human Resources.

Student Services and Wellbeing aspires to be a collaborative, distinctive and innovative department that makes a real and positive difference to students, from pre-tertiary to graduation and beyond. The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

**What you need to succeed**

Your expertise and initiative, combined with your ability to work as an excellent team player will be vital to your success in this role.

You will demonstrate:

- Education, training and/or relevant experience equivalent to the completion of a degree, or completion of an associate diploma in conjunction with relevant work related experience.
- Demonstrated ability to provide high-quality client service in a complex and high-workload environment.
- Demonstrated strong organisational and time management skills including the ability to prioritise work, work with accuracy and manage competing priorities.
- Demonstrated ability to work effectively in a team environment and adapt to changing needs.
- Highly developed written and oral communication skills with a high degree of accuracy and attention to detail.
- Demonstrated ability to use technology, such as student management systems and the MS Office Suite.