Clinical Programs Manager

1 day ago

Surry Hills, New South Wales, Australia Fresh Clinics Full time $90,000 - $120,000 per year

About Fresh Health
Fresh Health is the newest venture from
Fresh Clinics
, one of Australia's fastest-growing health tech companies and a Deloitte Tech Fast 50 finalist three years running.

Where Fresh Clinics redefined the aesthetics industry, Fresh Health is redefining proactive healthcare—delivering safe, scalable, and compliant programs that empower clinicians to support patients in areas like weight management, women's health, and preventative medicine.

Backed by world-class technology, unrivalled medical governance expertise, and a thriving clinician community, we're building the future of healthcare delivery.

At Fresh, our culture is as bold as our mission. We "work smart, hustle hard, stay humble, and lead with kindness." If you're looking for a workplace that's scaling fast, values innovation, and empowers you to do meaningful work—welcome home.

About The Role
We're searching for a Clinical Programs Manager to join Fresh If you are healthcare professional who blends clinical expertise with operational execution we would love to hear from you.

This person will be the bridge between medical knowledge and practical clinic operations - working with subject matter expert doctors to build clinical protocols, and educate Fresh's member clinics and nurses on how to implement Fresh Health into their Clinic. You'll also be responsible for maintaining a consistent pipeline of quality values-aligned doctors across treatment modalities to meet growing patient demand.

You'll turn clinical innovation into scalable, replicable clinic operations to successfully embed Fresh Health into our member clinics. With you, we'll deliver safe, consistent, and scalable programs like HRT for women's health and GLP-1s for weight loss.

What You'll Do

  • Clinical Protocol Development
    : Build treatment protocols, policies, and procedures from scratch with doctors and healthcare practitioners.
  • Doctor Management & Onboarding
    : Oversee the doctor pipeline, manage consultation scheduling, and run full-day onboarding sessions.
  • Clinical Training Delivery
    : Travel to clinics to train nurses on new treatment areas, and ensure proper implementation.
  • Clinical Operations
    : Manage day-to-day operations—nurse communications via WhatsApp, triaging clinical questions, and supply coordination.
  • Cross-Program Scaling
    : Support growth across weight loss, women's health, hair loss, and more while maintaining consistent standards.

What You'll Bring

  • Strong background in healthcare education, nursing, or clinical program management.
  • Proven ability to write protocols, policies, and procedures from scratch.
  • Excellent communicator who can "speak nurse" and engage healthcare staff at their level.
  • Comfort leading training and onboarding sessions—motivating, educating, and inspiring.
  • Independent operator with a strong ownership mindset—able to juggle multiple priorities in a fast-moving, high-growth environment.
  • Willingness to travel regularly to member clinics across Australia.

Why You'll Love It

Remote-first role with travel opportunities across Australia

Pivotal role in embedding Fresh Health into clinics nationwide

Full ownership to design and deliver protocols, training, and processes

Work closely with doctors, nurses, and senior leaders on meaningful healthcare programs

Join a fast-growing business at the forefront of healthcare innovation

Play a critical role in Fresh Health's success story

Ready to Apply?

Apply now and help shape the future of proactive healthcare with Fresh Health.

Fresh Clinics is an equal opportunity employer and we encourage people from all backgrounds to apply.

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