Operations Coordinator

We are urgently hiring for a top **Operations/Rostering Coordinator**

Our company is looking for an organised and self-motivated Operations Coordinator who will be responsible for providing administrative and operational support to our Operations team.

The Operations coordinator role will include working closely with Operations Manager in managing NDIS/ Home care service requirements by planning and allocating resources while coordinating the Quality and Work Health and Safety and Environmental activities for the business.

In order to be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.

Who You Are
- You're extremely helpful. If you don't know the answer, you'll find it out.
- Ideally, you're in a administration position, or administrator position, so you're comfortable supporting a variety of task and confident negotiating, and prioritising keeping everyone updated
- You're a comfortable learning new systems and pick up technology quickly
- You describe yourself as organised and process orientated
- Strong MS Office experience.

**PERFORMANCE STANDARDS**:
Quality: Management system requirements

WH&S: Management system requirements

**MAIN DUTIES / RESPONSIBILITIES**:
Planning:

- Advise management on meeting customer requirements.
- Rostering for Support workers
- Recruitment & induction
- Manage resources to meet contract requirements.
- Measure and monitor contract performance.
- Assist management with new projects.

Administration:

- Customer account management.
- General administration duties.
- Quality, WH&S and Environmental Management
- Record HR training / compliance requirements.
- Implement Quality, WH&S and Environmental procedures and completion records as required
- Ensure staff understand, have access to and implement the QA, WH&S and Environmental procedures and reporting mechanisms.
- Determine, report and prevent recurrence of the causes of non-conformance.

**ESSENTIAL KNOWLEDGE REQUIREMENTS**:

- Understanding of the company’s services and procedures
- Understanding of the QA, WH&S and Environmental systems requirements as documented in the policy manual, procedures & work instructions
- Ability to determine the required improvements and to communicate these to the staff to ensure they are implemented.
- Knowledge of industry regulations and codes of practice.

**EDUCATION/EXPERIENCE**:

- Industry and supervisory experience essential.
- Understand and manage NDIS or Aged Care requirements.
- Planning human resources and react to emergency situations.

**SKILLS**:

- Excellent written/verbal communication skills
- Management experience
- Knowledge of the industry
- Ability to plan, coordinate and problem solve
- Ability to meet deadlines.

**About Us**

Kairos Care and Support Services Australia is a new and fast-growing disability support service team with a mission of providing quality support to people with disabilities. The services we provide are as follows: Psychology and Counselling, Community Care Nursing, Domestic Assistance, Skills Workshops, and Daily Living Support. We pride ourselves with our service delivery model which is person centred and holistic approach.

**What we offer**:

- Above average salary
- A supportive team
- Chance to grow within the business -we promote from within
- fun, collaborative culture
- Supported well being
- Professional & personal development

**How to Apply**

Our commitment to quality and safety for our clients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and Working with Children check prior to appointment.

*combination of working from the office and working from home.*

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $58,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- 8 hour shift
- Flexible hours
- On call

Work Authorisation:

- Australia (preferred)