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Sales Operations Manager

2 weeks ago

Melbourne, Australia Eightcap Pty Ltd Full time

Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading
insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading
technology directly to clients and via our network of strategic partners, we are looking for an
experienced Sales Operations Manager to join our team to drive a culture of high performance and
efficiency from our global sales teams based in APAC, Europe and Latin America. You will also work
our sales conversion efforts.

The Sales Operations Manager will play a critical role in driving sales productivity and efficiency by
leveraging data analytics, developing key performance metrics, and optimising sales processes in a
manner that can be consistently applied across global teams. This role focuses on providing strategic
insights, improving conversion rates, and enhancing the overall productivity of the sales team. The
Sales Operations Manager will work closely with the Chief Commercial Officer to lead efforts to
transform sales data into actionable strategies, ensuring that teams are empowered to exceed their targets and maximize revenue growth.

**Key Responsibilities**:

- Analyse data to identify sales trends, bottlenecks, and opportunities for improvement.
- Develop and maintain sales dashboards and reporting frameworks to track key metrics.
- Lead efforts to optimise sales processes, reduce cycle times, and improve win rates.
- Collaborate with sales leadership to identify process gaps and drive operational improvements.
- Design and implement best practices and playbooks to enhance team efficiency.
- Partner with Marketing, Finance, and Product teams to align on strategies and drive revenue growth.
- Manage and optimise CRM tools (e.g., Salesforce) to ensure data accuracy and streamline workflows.
- Conduct data analysis to support sales forecasting, resource allocation, and decision-making.

**Who are you?**
- 5+ years of experience in sales operations, data analysis, or business intelligence roles.
- Bachelor’s degree in Business Analytics, Data Science, Marketing, Finance, or a related field.
- This role will typically require attendance at the office and may require occasional travel, so you must have flexibility to work from multiple locations when needed
- Advanced proficiency in CRM software (e.g., Salesforce) and analytics tools such as Quicksight, Tableau, Power
- BI, or similar platforms.
- Proven track record of using data to drive sales performance and productivity improvements.
- Strong analytical and quantitative skills with the ability to translate complex data into actionable insights
- Excellent communication and interpersonal skills with the ability to influence senior stakeholders.
- Creative thinking and problem-solving abilities.
- Solid project management skills with the ability to manage multiple tasks and deadlines.
- Ability to work with team members in multiple locations and cultures.

**Why Eightcap?**
- Ongoing investment in your career development
- Wellness and lifestyle perks like monthly corporate massages
- Parental leave
- Staff referral bonus program
- Employee-purchased leave
- Perkbox reward and recognition
- Study assistance
- Dogs in the office
- Annual flu vaccinations
- Complimentary fruit and snacks
- Multicultural environment
- A dynamic and collaborative team culture
- Great CBD location with easy access to public transport
- Regular social activities

Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.

**We respectfully ask that no recruiters contact anyone at Eightcap regarding this role