Service Manager

1 week ago

Shellharbour, Australia Paul Wakeling Motor Group Full time

**Department**:
Service Department
**Location of the Role**:
Albion Park Rail
**Employment Type**:
Full time
**Overview of the company**:
City Motors Group is a local, family-owned and operated organisation, with a long-standing history in the Illawarra. We’re home to Mercedes-Benz, Hyundai, Honda and an extensive range of certified pre-owned vehicles across three sites: Mercedes-Benz Wollongong, Wollongong City Motors and Shellharbour City Motors. We’re proud of our award-winning team and business practices, as well as our culture of inclusion across each of our teams and departments.
**Overview of the Role**:
We are currently seeking an experienced and motivated Service Manager to join the team at Shellharbour City Motors.
Reporting to General Manager, the service manager will have full responsibility for all business operations of the multi franchise service division but not limited to:
Leading a team of 14 including office staff, Technicians and apprentices
Maintaining a high level of customer satisfaction
Maintaining a positive culture that encourages growth and excellence
Manage the daily workload for the department; including management of service advisors, service technicians and detailer
Control of expenses to maximise profit
Maintain accurate accounts and service records
Build and maintain customer base
Liaise effectively with franchise support personnel
Mentor staff for maximum performance
**The Successful Applicant Must have**:
Experience in a dealership automotive role, preferably Service Manager or Senior Service Advisor
Automotive mechanical knowledge
Strong organisational and administrative skills
Fantastic communication skills
High level time management skills

  • Customer Service Officer

    1 week ago

    Shellharbour, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: ShellHarbour, NSW, AU, 2529 Wollongong, NSW, AU, 2500 Nowra, NSW, AU, 2541- Req ID: 67399**Customer Service Officer** **Talent Pool** **Illawarra Shoalhaven District which includes locations Wollongong, Shellharbour and Nowra** **Talent Pool recruitment** **Clerk Grade 1/2** **Salary $70,694.00 to $76,857 per annum +...

  • Customer Service Representative

    1 week ago

    Shellharbour, Australia IMB Bank Full time

    **Supportive team environment with great career pathways**: - **Full-time opportunity; Monday - Friday**: - **Excellent training provided - experience not required** Are you ready to start a rewarding career in banking? As a **Customer Service Representative,** you will join our **Shellharbour** branch in providing great service and support to IMB...

  • After Hours Service Consultant

    2 weeks ago

    Shellharbour, Australia PeopleIn Full time

    No more travelling to Sydney - Located in Shellharbour - Awesome team culture and supportive management - Casual, After-Hours position **Who we are** Edmen CSS is backed by Australia's largest ASX-listed workforce solutions company - PeopleIN. Edmen CSS is a national organisation providing quality Support Workers to Disability, Youth and Aged Care service...

  • Customer Service Representative

    1 week ago

    Shellharbour, New South Wales, Australia IMB Bank Full time $50,000 - $70,000 per year

    Supportive team environment with great career pathwaysFull-time opportunity; Monday - FridayExcellent training provided - experience not requiredAre you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our Shellharbour branch in providing great service and support to IMB Customers in relation to their...

  • Shift Manager

    3 weeks ago

    Shellharbour, New South Wales, Australia El Jannah Full time

    El Jannah Albion Park is seeking a dedicated and experienced Manager to lead our team and ensure the delivery of exceptional service and high-quality food in a hygienic environment. The ideal candidate will have prior industry experience, demonstrating a strong understanding of restaurant operations and management.Key Responsibilities:- Oversee daily...

  • Manager in Training

    1 week ago

    Shellharbour, Australia City Beach Australia Full time

    At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations. We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a...

  • Retail: Casual Customer Service

    1 week ago

    Shellharbour, New South Wales, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypeCasualClosing Date16 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOURJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail: Casual Customer Service

    2 weeks ago

    Shellharbour, New South Wales, Australia Telstra Full time

    This is a Telstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOUR role with Telstra based in Shellharbour, NSW, AU == Telstra ==Role Seniority - juniorMore about the Telstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOUR role at TelstraEmployment TypeCasualClosing Date16 Oct 2025 11:59pmJob TitleTelstra Retail: Casual...

  • Retail: Casual Customer Service

    2 weeks ago

    Shellharbour, New South Wales, Australia Telstra Full time

    OverviewTelstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Shellharbour store is hiring a Retail Consultant to join the team on a casual basis. Working in a Telstra Retail...

  • Store Manager

    2 weeks ago

    Shellharbour, Australia The Reject Shop Full time

    **Job no**: 499425 **Work type**: Full time **Location**: New South Wales **Categories**: Store Management At The Reject Shop, we're not your average retail store, and we're definitely not looking for an average Store Manager. We're on a mission to make shopping a fun and exciting experience, and we're looking for a retail superstar to join our team as our...