Customer Service Representative

20 hours ago

Shellharbour, Australia IMB Bank Full time

**Supportive team environment with great career pathways**:

- **Full-time opportunity; Monday - Friday**:

- **Excellent training provided - experience not required**

Are you ready to start a rewarding career in banking? As a **Customer Service Representative,** you will join our **Shellharbour** branch in providing great service and support to IMB Customers in relation to their financial needs.

**About the role**
- Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms
- Cash handling, balancing and administrative duties
- Working with your Branch Managers and teams to collectively achieve the goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures

**About you**
- Experience in sales and service, preferably in retail, banking or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- The willingness to travel within the region as required for training or staff relief.

**About IMB**

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

**IMB Benefits include**:

- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing days
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in your learning and professional growth.

  • Customer Service Representative

    1 week ago

    Shellharbour, New South Wales, Australia IMB Bank Full time $50,000 - $70,000 per year

    Supportive team environment with great career pathwaysFull-time opportunity; Monday - FridayExcellent training provided - experience not requiredAre you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our Shellharbour branch in providing great service and support to IMB Customers in relation to their...

  • Customer Service Assistant

    1 week ago

    Shellharbour, Australia S&P LOTTO & GIFTS PTY LTD Full time

    CUSTOMER SERVICE REPRESENTATIVE - SERVING CUSTOMER - CASH HANDLING - STOCK TAKE AND STOCK HANDLING **Job Types**: Full-time, Part-time, Casual Part-time hours: 25 per week **Salary**: $30,000.00 - $40,000.00 per year Schedule: - Shift work **Experience**: - Inbound call centre: 1 year (preferred) - Outbound call centre: 1 year (preferred) - Customer...

  • Customer Service Assistant

    6 days ago

    Shellharbour, New South Wales, Australia S&P LOTTO & GIFTS PTY LTD Full time $30,000 - $40,000 per year

    CUSTOMER SERVICE REPRESENTATIVE* SERVING CUSTOMER* CASH HANDLING* STOCK TAKE AND STOCK HANDLINGJob Types: Full-time, Part-time, CasualPay: $30,000.00 – $40,000.00 per yearExperience:Inbound call centre: 1 year (Preferred)Outbound call centre: 1 year (Preferred)Customer service: 1 year (Preferred)Work Authorisation:Australia (Preferred)Work Location: In...

  • Customer Service Specialist

    2 weeks ago

    Shellharbour, Australia Great Southern Bank Full time

    **More about the role** Our Customer Service Specialist (Personal Lender) role is pivotal to supporting our purpose. Based in our Shellharbour branch, you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You'll be challenging yourself every day to deliver sales and lending...

  • Customer Service Officer

    20 hours ago

    Shellharbour, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: ShellHarbour, NSW, AU, 2529 Wollongong, NSW, AU, 2500 Nowra, NSW, AU, 2541- Req ID: 67399**Customer Service Officer** **Talent Pool** **Illawarra Shoalhaven District which includes locations Wollongong, Shellharbour and Nowra** **Talent Pool recruitment** **Clerk Grade 1/2** **Salary $70,694.00 to $76,857 per annum +...

  • Retail: Casual Customer Service

    1 week ago

    Shellharbour, New South Wales, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypeCasualClosing Date16 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOURJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • After Hours Customer Service Coordinator

    2 weeks ago

    Shellharbour, Australia PeopleIn Full time

    Make a difference working in the healthcare sector! - Out of hours shifts! Work weekends, afternoon and nights.. - Join an ASX-listed, Australian-founded company **Who we are** Edmen CSS is a national organisation providing quality **About the role** We are currently seeking an After Hours Customer Service Coordinator to join our high performing...

  • After Hours Customer Service Coordinator

    1 week ago

    Shellharbour, Australia PeopleIn Full time

    Casual position - 36+ hours per week - Out of hours shifts! No more working 9am-5pm - Work/life balance - Make a difference working in the healthcare sector! **About the role** We are currently seeking an After-Hours Customer Service Coordinator, to join our high performing team located in Shellharbour. Based at our Shellharbour office you will be working...

  • Part Time Customer Service and Sales Assistant

    3 days ago

    Shellharbour, Australia Beacon Lighting Full time

    **Utilise your sales skills and passion for interior design to light up our customers' lives!** - ** Permanent part time customer service and sales role available at our Shellharbour store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, performance based profit share incentives, generous team member...

  • Admin / Customer Service All-rounder (Permanent

    2 weeks ago

    Shellharbour, Australia Leisure Coast Packaging & Hospitality Supplies Full time

    An exciting opportunity has become available for a **Customer Service / Admin all-rounder** to join our team, based in Shellharbour. The role primarily involves processing orders, converting enquiries into sales, and advising customers regarding product options and delivery timeframes. At times the role will also involve picking and despatching orders, and...