Service Coordinator

8 hours ago

Sydney, Australia Care Aust Pty Ltd Full time

**About CareAust**

At CareAust, we are committed to delivering high-quality, person-centred services that empower individuals living with disability to live fulfilling, independent and connected lives. Our mission is to promote choice, dignity and inclusion in every aspect of care. As an NDIS-registered provider, we pride ourselves on professionalism, compassion and cultural competence.

**Position Summary**

DIS participants to implement their plans, build their capacity and navigate complex service systems.

**Key Responsibilities**
- Provide personalised and goal-oriented support coordination to NDIS participants
- Assist participants in understanding and activating their NDIS plans
- Connect participants to mainstream, informal and funded supports
- Monitor progress toward goals and ensure service delivery aligns with participant needs
- Build participant capacity for self-advocacy and independence
- Coordinate multidisciplinary support and resolve service barriers
- Prepare case notes, progress reports, and maintain all required documentation
- Collaborate with internal teams and external stakeholders to provide integrated care
- Advocate for participants’ rights and promote informed decision-making

**Essential Criteria**
- Minimum 5 years of experience in Support Coordination, case management, or allied health roles
- In-depth knowledge of the NDIS framework, funding streams and compliance
- Proven ability to support individuals with complex needs, including disability, psychosocial issues, or dual diagnoses
- Strong communication, advocacy and interpersonal skills
- Excellent time management and organisational skills
- Capacity to work both independently and within a team
- High level of proficiency in written documentation and digital record keeping
- Commitment to person-centred, trauma-informed and culturally responsive practice

**Qualifications and Requirements**
- Relevant qualification background in Social Work/Community Service/Psychology/Allied Health
- Understand the NDIS framework
- Have strong communication and problem-solving skills
- Demonstrate cultural sensitivity for effective support coordination
- Current NDIS Worker Screening Check and Working with Children Check (or willingness to obtain)
- Valid driver’s license and access to a reliable, insured vehicle
- Proficiency in Microsoft Office and case management systems

**Job Type**: Subcontract

**Experience**:

- Field service: 1 year (preferred)

Work Location: In person

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St George Overview This role helps ensure that customers receive timely support and service outside of regular office hours.You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St GeorgeOverviewThis role helps ensure that customers receive timely support and service outside of regular office hours. You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Service Coordinator

    2 weeks ago

    Sydney Western Suburbs, Australia NSW Department of Customer Service Full time

    **Service Coordinator** **Salary: SNSW Grade 6 ($91,004 - $96,835 plus employer's contribution to superannuation and annual leave loading)** **Location: Merrylands Service Centre** **Employment Status: Full-time - Talent pool, temporary/ongoing** If you are passionate about supporting teams to deliver positive face to face customer service experiences in a...

  • Ministerial & Parliamentary Services Coordinator

    7 days ago

    Sydney, Australia NSW Rural Fire Service Full time

    **MINISTERIAL & PARLIAMENTARY SERVICES COORDINATOR** **This opportunity offers**: - 2 x ongoing roles - Full time role & 35 hour working week - Attractive annual salary $107,458 - $118,942 p.a. plus 11.5% superannuation - Location: Sydney Olympic Park (hybrid/flexible working arrangements considered) **Join Our Team: Protect, Serve, and Make a...

  • Project Coordinator

    7 hours ago

    North Sydney, Australia Service Stream Full time

    Primary Location North Sydney - Service Stream Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications Sector based in North Sydney About the Role The role is primarily responsible for the end to end management of work orders and the related financial administration derived...

  • Service Coordinator

    4 days ago

    Sydney, New South Wales, Australia Erect Safe Access Pty Ltd Full time $60,000 - $100,000 per year

    Field Service Coordinator – Access EquipmentErect Safe Access – Sydney, NSWFull Time | Monday–Friday Hours available between 7:30 AM – 5:00 PM |Join a leading access equipment company and take charge of field service operations across SydneyErect Safe Access is a trusted provider of access equipment, offering a wide range of scissor lifts, knuckle...

  • Service Coordinator

    7 hours ago

    Sydney, Australia Teletrac Navman Full time

    If you are motivated by driving customer satisfaction and building relationships, this role in the Service Coordination team may be what you are looking for! **WHAT YOU WILL DO**: As a Service Coordinator, you will report to the Service Coordination Team Leader and be part of a close-knit team. You will have the opportunity to work with clients of different...

  • Service Coordinator

    4 days ago

    Sydney, Australia Smart Commercial Solar Full time

    **North Sydney, NSW**: Full-Time Position **Brief**: Smart Commercial Solar is pleased to announce a position for a Service Coordinator to join our growing Service Team. As an industry leader, with a modern, flexible workplace, and opportunities for professional growth and development, Smart is growing rapidly in the commercial solar space and this...

  • Service Coordinator

    44 minutes ago

    Sydney, New South Wales, Australia O'Brien Boiler Services Full time $90,000 - $120,000 per year

    We want someone who genuinely wants to make a difference and is passionate about Service Management and their colleagues in the field. You will need to know that anything is possible and have a confident and positive outlook. Importantly, you must thrive in a diverse and inclusive environment.This position will suit someone with several years of service...

  • Service Coordinator

    7 hours ago

    Sydney, Australia Daikin Full time

    Service Coordinator - Fantastic opportunity to join a market leader - Lively and rewarding environment Our Business: At Daikin we draw upon our many years of experience in providing air-conditioning solutions to customers in varying climates, to achieve superior comfort levels in residential and commercial environments. Daikin has earned a reputation of...