Delivery Executive

Come and join a thriving Global company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want.

**Let's talk about the team**:
Capgemini delivers innovative world class solutions to our clients. As a Global leader in this field, we have been delivering solutions for over 50 years whether they are strategic, operational, or outsourcing in nature.

As we continue to grow, we are looking for a Senior Director level Delivery Executive, ideally with experience in the logistics and distribution sector, delivering cloud infrastructure and managed services. You are already based in Melbourne, Australia.

**Let's talk about the role and responsibilities**:

- Experience of delivering large, business and performance outcome-based engagements.
- Accountable for the client relationship and delivering business value to a strategic customer.
- Leading 'BAU' delivery of managed services
- Accountable for driving the engagement to time, cost and quality objectives
- Meeting internal and external measures of success including financial performance growth and client satisfaction.
- Management and co-ordination of all Capgemini engagement resources and activities at the client site and of Capgemini’s onshore and offshore delivery capability.
- Act as a single point of contact within the customer organization for troubleshooting and resolving of issues arising from delivery-related account activities.
- Accountable for the overall successful performance across a portfolio of clients and engagements.
- Accountable for overall quality assurance risks and issue management and ensuring the integrity of systems and processes delivered.

**Let’s talk about your qualifications and experience**:

- 15+ years of Delivery/Program Management experience in large, global, matrix Consulting organisation(s).
- Strong transport, logistics / distribution industry client experience.
- Substantial experience in delivering large business and technology transformation programs in a geographically and culturally diverse context including quality, financial and contractual control.
- Comfortable in a client facing role building trusted relationships in a strong multi-cultural environment.
- Confident, self-motivated, and able to work autonomously under pressure, at pace.
- Excellent communication skills across a variety of mediums to all levels.
- Strong contract and commercial management skills including 3rd party management.
- Solution and innovation mindset, able to identify issues and solutions and implement with successful outcomes.
- Proven experience in managing engagements using a variety of delivery methodologies including Agile and DevOps Waterfall Distributed Delivery across multiple locations.

**About Capgemini**:
At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ ‘Employer of the Year’ and ‘Inclusion of Trans and Gender Diverse Employees’ for the past two years.

We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone.

We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to becoming a carbon neutral business by 2025 and net zero by 2030. Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications, and boundless development opportunities. You’ll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World’s Most Ethical Companies by the Ethisphere Institute 11 years in a row.

**Our commitment to Inclusive Futures for All**:
**Information Security and Compliance**:
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual