Information Technology Service Delivery Manager

2 days ago

Melbourne, Victoria, Australia BTI Executive Search Full time $120,000 - $180,000 per year

About the Role:

We are seeking an experienced
Application Service Delivery Manager
to join our client's team in Melbourne. As the 2IC to the Head of Technology, you will be responsible for the service delivery, governance, and continuous improvement of enterprise applications and cloud environments

The position combines
application service delivery, cloud architecture management, vendor governance, and people leadership
to ensure technology solutions effectively support business outcomes, compliance obligations, and operational excellence.

Key Responsibilities:

  • Takes full ownership of the end-to-end delivery of technology projects, both in project and operational domains, ensuring they are executed efficiently, aligned with business objectives, and delivered within scope, budget, and timeline constraints
  • Oversee Solution & Enterprise Architecture, including Security and Pre-Sales Solutioning.
  • Manage Azure and hybrid cloud environments, ensuring reliability, cost efficiency, and scalability.
  • Oversee integration architecture connecting core business systems, client platforms, and third-party applications.
  • Support the design and governance of data models, reporting solutions, and analytics platforms to improve business insights.
  • Evaluate new technologies, SaaS, and Managed Services for market competitiveness.
  • Plan and deliver technology projects and client mobilizations, ensuring alignment with business needs, timelines, and budgets.
  • Leads cross-functional teams, including developers, IT infrastructure specialists, and business analysts, to ensure successful delivery.

Skills & Expertise:

  • 10+ years' experience in application service delivery management and experience managing Azure and hybrid cloud environments.
  • Proven experience in application service delivery management within large, multi-site or client-facing organizations.
  • Deep technical expertise in Azure Cloud, hybrid architectures, and system integrations.
  • Proven expertise in Solution Architecture ( Including Pre-Sales Solutioning) and Enterprise Architecture( Including Security)
  • Track record of managing business, integration, and technology projects and client mobilisations.
  • Strong people management skills, with experience in team performance optimisation and outsourced resource management.
  • Excellent communication and client engagement skills, with the ability to present solutions effectively.
  • Proficiency in project management tools such as Microsoft Project, JIRA, or Asana.
  • Experience with IT project management methodologies such as Agile or Scrum.

If you are a results-driven Application Service Delivery Manager with expertise in Solution Architecture, and Hybrid Cloud Environment with Azure we would love to hear from you Apply now with your resume and cover letter highlighting your key experience or feel free to reach out to Jasmine Kad at for a confidential discussion.

  • Information Technology Delivery Manager

    2 days ago

    Melbourne, Victoria, Australia NTT DATA, Inc. Full time $180,000 - $250,000 per year

    Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...

  • Executive Director, Information Technology Services

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time $180,000 - $250,000 per year

    THE ROLEAs the department's Chief Information Officer and the Executive Director, Information Technology Services branch, you will provide a central point of leadership for the department's digital transformation and ICT programs. You will also lead the portfolio of technology projects governed through an ICT subcommittee of the DFFH Executive Board,...

  • Executive Director, Information Technology Services

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness & Housing Full time $200,000 - $250,000 per year

    THE ROLEAs the department's Chief Information Officer and the Executive Director, Information Technology Services branch, you will provide a central point of leadership for the department's digital transformation and ICT programs. You will also lead the portfolio of technology projects governed through an ICT subcommittee of the DFFH Executive Board,...

  • Technology Service Delivery Manager

    1 week ago

    Melbourne, Victoria, Australia Bunnings Full time $120,000 - $180,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for youwhen you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • IT Service Delivery

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time $90,000 - $120,000 per year

    Primary LocationVIC - Melbourne - 655 Collins St Job Description SummaryAre you ready to take ownership of IT service delivery and incident management in a dynamic environment? We're looking for an experienced professional to join our team and drive operational excellence across our technology platforms About the RoleAt Service Stream, we're a leading...

  • IT Service Delivery

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryAre you ready to take ownership of IT service delivery and incident management in a dynamic environment? We're looking for an experienced professional to join our team and drive operational excellence across our technology platforms.About the RoleAt Service Stream, we're a leading...

  • Enterprise Technology Manager

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time $120,000 - $180,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryService Stream are on the hunt for an experienced Enterprise Technology Manager to lead our Enterprise technology operations & technical delivery team.About the RoleWe are looking for a highly motivated and experienced Infrastructure Manager to lead our Enterprise technology operations &...

  • Service Delivery Manager

    1 week ago

    Melbourne, Victoria, Australia KPMG Full time $90,000 - $120,000 per year

    Job DescriptionAbout the TeamOur Enterprise TASI team brings together expertise in intelligent automation, data engineering, and software integration to help clients align their technology capabilities with strategic and operational goals. We leverage KPMG's extensive national and global network, adopting a multidisciplinary approach to unlock the full...

  • Service Delivery Manager

    1 week ago

    Melbourne, Victoria, Australia KPMG Australia Full time $90,000 - $120,000 per year

    Job DescriptionAbout the TeamOur Enterprise TASI team brings together expertise in intelligent automation, data engineering, and software integration to help clients align their technology capabilities with strategic and operational goals. We leverage KPMG's extensive national and global network, adopting a multidisciplinary approach to unlock the full...

  • Senior Integration Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Milestone Information Technology Full time $120,000 - $150,000 per year

    Location: Melbourne  Engagement: Contract  Rate: Competitive Daily RateOverviewOur client is delivering a large-scale SAP S/4HANA transformation program and seeks a hands-on Integration Specialist with proven experience in SAP Integration Suite, Solace event streaming, and Adobe Experience Manager (AEM) integrations.This position suits someone...