Hospital Services Officer

Your role at St John of God Mt Lawley Hospital

You will be responsible for providing a comprehensive non-clinical support service to ensure a safe environment for caregivers, patients and visitors at St John of God Mt Lawley Hospital.

The Position- Undertakes regular patrols and active surveillance of hospital buildings and grounds in accordance with standard operating procedures.- Investigates all incidents relating to breaches of physical and personal security and loss of property and prepares written reports on same.- Provides reports and recommendations directed to the prevention of incidents and adverse occurrences, and provides security risk management services to patients, staff and property.- Provides appropriate and immediate response to any call for assistance and liaises with law enforcement and other external agencies.- Operates the Hospital security systems, including access control software, issuing of security cards and CCTV systems.- Maintains complete confidentiality on sensitive security matters.- Operates the Hospital fire systems and responds to emergency situations according to the Emergency Procedures Manual as part of the emergency response team.- Respond to all codes as required, inclusive of code blacks; which have the potential to be involved in high risk or very high risk situations that can require physical/mechanical restraints, based on OVA assessment.- Assists in conducting annual fire and evacuation drills throughout the Hospital.- Maintaining traffic and parking controls in accordance with Mt Lawley Hospital policies and procedures.- Maintains a clean and safe working environment in relation to equipment storage and maintenance.- Oversees the activities and resources of the equipment store to ensure service objectives are met.

You will possess a Certificate II in Security Services (or higher) and a Security Officer Licence, or show a willingness to obtain these qualifications. Additionally, you will demonstrate strong communication, conflict resolution, negotiation, and problem-solving skills. Strong computer literacy skills are required, particularly in Microsoft Word, Excel, and Access, as well as proficiency in using spreadsheets and database systems.

To succeed in this role, you must be able to work effectively both independently and within a multidisciplinary team. A high standard of personal presentation and punctuality is essential, along with the flexibility and willingness to work shifts across day, afternoon, and night hours. Additionally, a solid understanding of workplace safety, including WH&S regulations, is important.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
- All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements_

We can offer you- Salary: $69,665 to $72,824 per annum (pro rata for part time), plus 11.5% superannuation- Casual rate: $43.53 to $45.92 per hour (inclusive of casual loading)- Opportunities available on a permanent part time (working 35 hours per week) and casual basis- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing-
- work related expenses-
- self-education and-
- additional superannuation-
- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Access to a range of Lifestyle, Health & Wellbeing rewards and discounts- Green travel allowance - if you walk, car pool or use public transport you could be eligible for up to $1,500 per year

For enquiries contact Scott Sheratt, Manager Support Services, on 0428 526 152.