Ward Clerk/health Information Officer

7 days ago

Mount Lawley, Australia St John of God Health Care Full time

Your role at St John of God Mount Lawley Hospital

Provide clerical and reception duties and maintain patient records at ward level. Provide a high standard of reception service to a broad range of customers.

The role is offered on a casual basis.
- _ 07:30 to 15:30_
- _ 07:00 to 15:00_
- _ 08:30 to 14:30_
- _ 14:30 to 20:30_

The Position- Provides a reception service for the ward, presenting courteous professional approach to patients, visitors, doctors and other staff.- Maintain a high standard of communication at all times, using appropriate tone and style.- Liaise with nursing and medical staff. Process enquiries and arranges appointments with other departments or external organisations as required.- Orientates new and relief clerks to the clerical requirements of the ward.- Maintain patient movements in the computerised patient Information System as they occur.- Provides a clerical service to the department, including maintenance of departmental statistics, registers and filing systems.- Liaise with after-hours manager in conjunction with Nurse Manager regarding bed availability.- Maintain stationery supplies- Maintain accurate and complete patient records as per the Medical record Guidelines.

To succeed you will have good interpersonal skills and a high level of oral and written communication. You have the ability to prioritise and coordinate work flow to achieve an efficient and effective clerical support service. In addition, you will have a demonstrated ability to liaise with the public, patients and all levels of staff.

Above all, patient care, the ability to create a welcoming and hospitable environment both personally and via telephone and written communication, will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Casual Rate: $42 to $45.33 per hour (incl. 25% loading) plus 11.5% superannuation- Casual positions working across various shifts- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)

For enquiries contact Christine Lewis, Manager Health Information Services, on (08) 9370 9237

Applications Close: 15 March 2025
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._

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