Front Office Receptionist

6 days ago

Geelong, Australia Quest Geelong Apartments Hotel Full time

**Location**:
Geelong, VIC

**Employment Type**:
Casual / Part-Time only

**About the Role**:
**Key Responsibilities**:

- Manage guest check-in and check-out processes
- Process bookings, cancellations, and payments using RMS
- Deliver high-quality customer service in person and over the phone
- Coordinate with housekeeping and maintenance teams
- Handle daily reception duties with accuracy and efficiency

**Requirements**:

- **Minimum 1 year of front desk/reception experience in the hotel or serviced apartment industry**
- **Mandatory: Proficiency in RMS (Room Management System)**
- Strong communication and customer service skills
- Professional presentation and attention to detail
- Ability to work independently and as part of a team
- Flexible availability, including weekends and public holidays

**Benefits**:

- Competitive hourly rate based on experience
- Supportive team and work environment
- Convenient location near Geelong waterfront
- Opportunity for ongoing shifts and development

**To Apply**:
Please submit your resume via Indeed.

**Applications without RMS experience will not be considered.**

**Job Type**: Casual

Pay: $32.00 - $45.00 per hour

Work Location: In person

Expected Start Date: 11/08/2025

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