Front Office Manager

7 days ago

Geelong, Australia HAYS Full time

Permanent Ongoing | Geelong VIC | Full Time Hours

**Your new company**

Hays is currently partnered with a Geelong based Hotel to recruit a Front Office Manager in a permanent capacity for an immediate start. With 128 apartments in the building, this company is the ideal location for leisure or business accommodation in Geelong.

**Your new role**

Reporting directly to the General Manager, this hands-on position will see you drive the performance of Front Office Operations.

Responsibilities will include:

- Oversee all front office operations including the check in and check out process
- Actively maintain the room rate strategy for the property, constantly keeping up to date with rates in the market
- Train and mentor the front office team, leading from the front in all aspects of operational management
- Be the driver of our policies and procedures
- Meticulously plan and be 100% prepared for all Group and VIP activity
- Manage all aspects of the properties PMS (RMS)
- Be guest obsessed and passionate about team development, guest loyalty and have an eye for the little things.
- Ensure the smooth and efficient running of the Front Office Operations with a high level of guest service always provided.

**What you'll need to succeed**

To be considered for this role, you will have:

- Demonstrated experience in a Front Office Manager role or Property Management position.
- Previous experience with RMS property management system would be highly desirable
- Have a passion for creating exceptional experiences for guests.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Have a genuine passion for bringing out the best and building the capabilities of the team, enjoy being guest facing and taking the guest experience to the next level.
- Please note, to be considered for this position, you MUST show proof of your COVID-19 vaccination status.

**What you'll get in return**

This role offers you an attractive annual salary, full time hours and a working schedule of Tuesday to Saturday/Monday to Friday on a weekly rotating roster. Onsite parking is available.

**What you need to do now**

***

**LHS 297508** #2703645

  • Front Office Manager

    4 days ago

    Geelong, Australia HAYS Full time

    Permanent Ongoing | Full Time | Geelong CBD **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. My Client is currently seeking a Front Office Manager on a permanent...

  • Front Office Manager

    2 weeks ago

    Geelong, Victoria, Australia IHG Hotels & Resorts Full time $80,000 - $120,000 per year

    Front Office Manager - Crowne Plaza Geelong (Pre-Opening)Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Victoria, GeelongHotel: Geelong (GEXCR), 68-94 Western Beach Road, 3220Job number: 149353Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinationsIn partnership with Plenary Group, IHG Hotels & Resorts...

  • Front Office Manager

    1 week ago

    Geelong, Victoria, Australia Crowne Plaza Hotels & Resorts Full time

    Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinationsIn partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will redefine premium accommodation, offering a sophisticated stay...

  • Front Office Leader

    2 weeks ago

    Geelong, Victoria, Australia beBeeManager Full time $60,000 - $80,000

    **Job Title:** Front Office ManagerAbout the Role:The successful candidate will be responsible for leading the front office team, ensuring seamless guest experiences and driving business growth. Key responsibilities include managing all aspects of front office operations, creating and implementing standard operating procedures, hiring and training staff, and...

  • Front Office Supervisor

    1 week ago

    Geelong, Victoria, Australia beBeeHospitality Full time $90,000 - $120,000

    Job OverviewWe are seeking a seasoned hospitality professional to assume the role of Front Office Manager. In this position, you will be responsible for overseeing all aspects of the front office, ensuring seamless guest experiences from check-in to check-out.Main Responsibilities:Departmental Leadership: Direct and supervise front office staff, fostering a...

  • Chief Front Office Director

    7 days ago

    Geelong, Victoria, Australia beBeeLeadership Full time $90,000 - $110,000

    Front Office Manager Job DescriptionThe primary goal of this role is to oversee all aspects of the front office, ensuring seamless operations and a memorable experience for our guests. Key responsibilities include:Developing and implementing standard operating procedures (SOPs) for the front office department.Recruiting, training, and managing all front...

  • Front Office Coordinator

    1 week ago

    Geelong, Victoria, Australia beBeeAdministration Full time $78,240 - $84,320

    As a Front Office Coordinator, you will provide administrative support in a fast-paced office environment.Daily mail administrationDaily mail scanning into the systemStock and consumable refillingProviding reception services - meeting executives, board members and external clientsSigning in external visitorsKeeping front of house meeting rooms cleanExternal...

  • Front Office Experience Leader

    2 weeks ago

    Geelong, Victoria, Australia beBeeGuestExperience Full time $120,000 - $140,000

    Excellence in Guest ExperienceThe Front Office Manager plays a pivotal role in delivering exceptional guest experiences from the outset. They oversee all aspects of front office operations, ensuring the department is set up for success and creates a warm atmosphere that makes our guests feel at home.Responsibilities include:Creating and implementing standard...

  • Front Office Operations Director

    6 days ago

    Geelong, Victoria, Australia beBeeManager Full time $90,000 - $130,000

    Job Description:As a seasoned professional, you will play a pivotal role in delivering exceptional front office experiences for our guests. As the Front Office Manager, you will oversee all aspects of front office operations, ensuring seamless communication and coordination with other departments.Key responsibilities include:Implementing standard operating...

  • Front Office Hospitality Specialist

    5 days ago

    Geelong, Victoria, Australia beBeeCustomer Full time $56,000 - $65,000

    We are seeking a skilled hospitality professional to fill the role of Guest Services Agent in our front office operations.This position offers an opportunity to work with industry professionals and a close-knit team at a well-established property in Central Geelong, delivering excellent customer service and achieving guest satisfaction targets.The ideal...