Client Service Support Specialist

4 days ago

North Sydney, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Client Service Support Specialist

In the client service role, you will need excellent verbal and written communication skills to liaise with both internal and external stakeholders. You will also require strong organisational, planning and follow through skills to succeed in the role.

Experience with Hubspot or other ticket management platforms is well regarded.

Role functions
- Responding to client service enquiries
- Working on special projects to assist account management team
- Using company systems to run reports for both internal and external stakeholders
- Provide excellent customer service as the first point of contact for clients
- Office support (e.g. managing stationary and kitchen supplies, office maintenance, etc.)

We are hoping to fill this position immediately so please don't hesitate to apply

This is an ongoing full-time position in our modern North Sydney offices working 8.30am-5.30pm.

For those looking for career opportunities, we would also love to hear from you. Harness your Customer Service, Insurance, Healthcare & Medical, or Call Centre experiences.

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- North Sydney, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
- Invoicing: 1 year (preferred)

Sedgwick is an Equal Opportunity Employer.

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