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Consulting Client Solutions Executive

3 weeks ago

Sydney, Australia Oracle Full time

Consulting Client Solutions Executive-22000FQO

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

Oracle Consulting is focused on Oracle Applications and Technology solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candor, collaboration, commitment & character, we know how to move our customers to the Oracle Cloud using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.

Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification mandate ensures our customers’ projects are staffed with the best in the business.

The Oracle Consulting organization aims to grow revenue and increase value contribution to our customers by:

- Providing best of industry service to maximize customer satisfaction and enable business requirements
- Leading innovation, expertise and specialization through a high performance organization
- Driving the most agile and efficient solution while expanding existing customers base
- The high profile delivery team will be instrumental to Oracle’s future and growing success

**DESCRIPTION**:
**What You’ll Do** The Consulting Client Solution Executive will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through sales. To achieve this, the opportunity professional would be responsible for best-in-class customer engagement and enable the expansion of the Oracle customer base.
**Key Responsibilities**:

- Lead & manage opportunity activities for professional services on assigned opportunities
- Drive bookings for new business; fulfil bookings quota allocated to you
- Develop mid to long term account plans to achieve business growth & secure market leadership; perform overall pipeline management & regularly keep the Oracle Consulting Management informed of opportunities progress
- Establish strong, lasting and collaborative relationships with the Oracle Opportunity Management and Field organization, Oracle Digital Prime and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
- Craft the solution for winning deals
- Drive the opportunity management process for our clients/prospects
- Assist in the bid management process for clients/prospects
- Ensure success of each engagement both financially and from a customer satisfaction viewpoint
- Support successful Delivery paving way for Expansion
- Manage issues between Oracle and customers to achieve positive outcome

**REQUIRED SKILLS/EXPERIENCE**:
**What You’ll Bring**

You must have a strong track record with 10+ years opportunity management experience with substantial interaction experience with customer executives and decision makers. You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain relationships at the executive level.

**Opportunity Skills**:

- Innovative thought process & customer-first mindset
- Consistent record of success and career stability are critical
- Services Opportunity experience with the Big 4, Large SI, Vendor or Business Partner is essential
- Demonstrated ability to lead and manage commercial and contractual negotiations
- Display capability of building and maintaining strong relationships with a diverse set of internal and external constituencies including senior level executives, legal, technical, finance, support, opportunity and marketing experts
- Manage opportunity life-cycle by analysing opportunities and presenting compelling views through the deal qualification process, engaging required internal & external resources, preparing deal close plans & tracking deals to closure
- Ability to analyse the opportunity landscape and construct a opportunity strategy

**Content Knowledge**:

- Strong knowledge of Enterprise Software or SaaS (ERP, HCM, CX, etc)
- Strong knowledge to communicate & discuss cloud based technologies (either with Oracle Cloud Technology, AWS, Microsoft Azure, Google)
- Knowledge of PaaS is preferred (encompassing Integration, APIs, Security, Analytics, Database, Content & Experience)
- What works and does not work for Cloud projects
- Sales or Delivery experience and knowledge on Oracle's Cloud Technology is preferred

**Professional Skills**:

- Ability to work within a highly competitive and complex environment
- Perseverant, 'can-do' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
- High levels of energy, creativity and