Client Solutions Executive

4 days ago

Sydney, Australia Isentia Full time

As a Client Solutions Executive, you will be the key point of contact for Isentia’s Enterprise clients, making regular contact with them to understand the issues that impact their business, and providing solutions to assist them with their communications requirements.

**Key Responsibilities**
- Assist in retaining and developing the significant clients within the portfolio delivering insight, advice and industry intelligence, to help them achieve their communications objectives.
- Identify major issues of the day (through leading radio, TV & press sources) and contact clients to better understand the impact of the issues.
- Monitor live news which is breaking on social media channels, broadcast and online news to ensure the media agenda is known at all times.
- Contribute to individual & team revenue, KPI’s and targets by identifying opportunities to sell ‘value-added’ services to portfolio clients
- Create, maintain and update client briefs as required

**Key Requirements**
- Tertiary qualifications preferred but not essential (Media, Communications or Business)
- Strong client relationship management experience gained in a commercial/sales environment
- Ideally you’ll come from a PR, Media or Communications background
- You should be self-motivated and results-driven
- You’ll be digital/social media savvy with a strong interest in the news & current affairs

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