Receptionist/ Student Support Officer

2 weeks ago

Melbourne, Australia Skilled Up Institute Full time

Skilled Up Institute is a national provider with over 22 years experience across a broad range of industries. We understand the importance of providing innovative learning solutions to assist in the promotion of your products and services and the development of your people and your business.

We value the importance of team harmony. Happy employees mean happy clients. We pride ourselves on being more than just a training provider, but a thinking partner and trusted adviser to our clients.

We are seeking a proactive and positive member to be part of our Student Support Team.

**About the role**:
This is a fulltime position with based at Melbourne CBD. You will be managing the day-to-day reception counter operations for the campus, providing excellent customer services to all our stakeholders, assisting student enquiries and escalating/ directing them to appropriate departments. Implement, monitor and maintain efficient and effective administrative systems to ensure the RTO's compliance with The Standards for Registered Training Organisations 2015. Other administrative and support duties as required.

**Skills and Experience**:

- Have experience working within a Registered Training Organisation or similar
- Extremely well organised. Willing to learn new skills with 'can-do' attitude
- Experience dealing with clients/ students/ staffs from a broad range of social and cultural backgrounds
- Presentable and reliable with a professional approach.
- Ability to work as a part of the team while also being able to operate without close supervision
- Tech savvy - comfortable with MS Office Suite.
- A high level of interpersonal and communication skills in English.
- Start immediately.
- Skilled Up Institute reserves the right to withdraw an advertised position at any stage._

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Melbourne, VIC 3000 (required)

Ability to Relocate:

- Melbourne, VIC 3000: Relocate before starting work (required)

Work Location: In person

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