Correspondence Officer
1 week ago
The role The Correspondence Officer is pivotal in ensuring adherence to service quality standards and health and safety protocols, meticulously preparing and editing correspondence to provide accurate, timely, and relevant information in accordance with departmental guidelines. With a focus on managing incoming and outgoing correspondence, the Officer maintains an effective records management system to implement efficient workflows and tracking, ensuring seamless operations within the branch.
Collaborating closely with senior management and officers, the Officer liaises, negotiates, and consults to ensure timely completion of correspondence within agreed-upon processes and standards. Thriving in a dynamic, time-critical environment, the Officer serves as an effective team member, contributing to business improvement activities and other administrative duties as necessary, all while upholding Queensland Health's core values and fostering a culture of excellence and professionalism.
About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
The Branch provides public health information systems used across Queensland Health. PHI plays a key role in state-wide surveillance, monitoring and reporting for public health, within both Queensland and Federal Governments.
PHI's goal is to grow capacity and capability to deliver intelligence, insights, and evidence to inform public health strategy, policy, and practice, to drive quality improvement and monitor public health performance for better decision making. Benefits - A fast-paced, challenging and supportive environment - Competitive salary + generous superannuation and leave loading. Flexible working arrangements
- Diverse work culture
- Career training and development
- A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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