Correspondence Officer

1 week ago

Brisbane, Australia Queensland Health Full time

The roleThe purpose of the role is to manage all incoming and outgoing correspondence for the Communicable Diseases Branch and assist with design, development and delivery of process improvements to ensure effective, cohesive and conforming delivery of correspondence activities across the Branch. This role also provides high level administrative support to the CDB Executive Director and Medical Directors when required. A level of confidentiality commensurate with the role and responsibilities of the position is required.
- Coordinating the distribution of all incoming and outgoing correspondence for the branch by assigning, tracking, monitoring and responding to requests as required to ensure deadlines are met.
- Examining incoming correspondence, papers and reports to determine action and priorities and where appropriate prepare replies for consideration.
- Proof reading and formatting of outgoing correspondence to ensure accurate, timely and relevant information is provided.

The successful person
- Experience in managing high volumes of incoming and outgoing correspondence, including editing.
- Demonstrated ability to work autonomously and use discretion in the absence of decision makers to establish work priorities and meet deadlines and advise on protocol.
- Demonstrated written communication skills and interpersonal skills including the ability to liaise with a wide range of clientele, such as the Office of the Chief Health Officer, senior executives and managers on a range of sensitive and confidential issues.

About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.

**Benefits of working with the Department of Health**: By joining the Department of Health you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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