Program Manager

Permanent role
- Sydney based - hybrid working
- Excellent opportunity to join WIB’s Digital team.

**How will I help?**

Westpac Institutional Bank (WIB) manages the financial needs of corporate, institutional and government clients that are based, or have interests in, Australia and New Zealand.

WIB has an ambitious relationship-managed strategy, combining high-quality people with best-in-class digital & data solutions. Our investment in WIB’s digital capability, especially the new Westpac One platform, will allow us to deliver a market leading digital experience and transaction banking capability and will play a crucial role in alleviating many of our clients’ pain points.

As a Program Manager, you will play a key role in supporting the delivery of “Horizon One” of the new Westpac One platform. This will comprise several releases between now and the end of calendar year 2025. This role will report to the Program Director and will have regular interaction with senior stakeholders in both WIB and the rest of the Group. Key responsibilities and duties will include, but are not limited to:

- Manage a project to deliver solutions/capabilities that meet business requirements and realise benefits within agreed scope, time, cost and quality.
- Monitor and report to the Program Director and Program Sponsor on status of financials, risks, issues and progress towards milestones and deliverables.
- Work with the architects and the business to deliver cost estimates (according to the group business and technology estimation process) for submissions for funding approval.
- Direct the identification, monitoring, reporting and escalation of risks and issues and/or problems associated with services and/or delivery in the project. This includes challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits. Raise risks at WIB and/or WBC group level when required.
- Engage, inform, influence and negotiate with stakeholders, particularly the service delivery teams who will be responsible for the technology services after project completion, and key business stakeholders to ensure stakeholders remain engaged and committed throughout the project.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this role you will come from a proven background of working within projects’ and/or delivery of complex programs of work. You will have experience working in a large and complex organisation, specifically within the financial services industry (ideally institutional banking). You will have experience working on Digital programs and be able to manage and meet priorities across multiple projects. You will be a self-starter and able to navigate through ambiguity. In addition to this you will have:

- Experience producing high quality documentation relevant to your role.
- Previous experience managing diverse stakeholder expectations, across different business divisions.
- Experience with agile project processes and tools such as Confluence and JIRA.
- Good communication and influencing skills required to manage significant relationships with stakeholders.
- Client interaction / relationship management experience would be beneficial.

**What is it like to work there?**
- We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together. _
- As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of _employee benefits _to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. _
- We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. _
- As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion. _
- Hear from some of _our people _and their experien