Spa Front Desk Receptionist

2 weeks ago

Melbourne, Australia The V Hotel Spa Full time

**Now Hiring: Front Desk Receptionist at Our Luxury Wellness Center**

Do you excel at providing outstanding customer service? Are you organized, detail-oriented, and love working in a relaxing, spa-like environment? Join our team as a **Front Desk Receptionist** and be the first point of contact for our valued clients

**About the Role**: As a Front Desk Receptionist, you will play a key role in creating a warm and welcoming experience for all guests. You’ll manage bookings, handle customer inquiries, and ensure smooth daily operations of the spa.

**Key Responsibilities**:

- Greet and welcome clients with a friendly and professional attitude
- Manage the scheduling system and ensure treatments run on time
- Process payments, issue invoices, and handle other administrative tasks
- Assist clients with inquiries about services, treatments, and products
- Provide detailed information about our services, including body treatments, foot spa treatments, personalized massage therapy, and hydrotherapy/steam treatments
- Maintain the reception area’s cleanliness and a calming atmosphere
- Support therapists with room preparation and client coordination when necessary

**What We Offer**:

- Hourly wage
- Flexible working hours (part-time)
- Training and opportunities for career growth
- Friendly and supportive team environment
- Staff discounts on treatments and products

**Qualifications**:

- Previous experience in a receptionist or customer service role, preferably in a spa, salon, or wellness setting
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Proficiency in computer systems, including booking and scheduling software
- Ability to multitask and work efficiently under pressure
- A positive attitude with a passion for helping others

**Why Work With Us?** We are committed to delivering a luxurious and serene experience to our clients, and we believe that starts with a welcoming front desk. You’ll be part of a supportive, professional, and positive team that values both our staff and our clients.

We look forward to meeting you

**Job Types**: Part-time, Fixed term, Casual

Pay: $25.00 - $32.00 per hour

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Shift work
- Weekend availability

Supplementary Pay:

- Performance bonus
- Tips

**Experience**:

- Hospitality: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 03/10/2025

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