Front Desk Receptionist

7 days ago

Melbourne VIC, Australia Starwood Group Full time $52,234 - $59,999 per year

Are you a hospitality student/professional ready to transition your service skills into an exciting and professional career?

We are looking for a personable, proactive, and organised Front Desk Attendants (Service Coordinators) to join our growing team.

About the Role

This is a front-facing, concierge-style role that goes beyond reception duties. You will be the first point of contact for stakeholders, contractors, and visitors, ensuring smooth day-to-day operations of high-end residential towers.

Your Key Responsibilities Will Include:

Greeting and assisting residents, new occupants, and guests with professionalism and care

Coordinating maintenance tasks and liaising with contractors

Managing building access, visitor logs, and key/fob security

Conducting daily building walkthroughs and incident reporting

Responding to enquiries, logging complaints, and ensuring timely resolution

Assisting with emergency coordination and OH&S compliance

Booking and monitoring building amenities, deliveries, and move-ins

Maintaining concierge presence and presentation across various sites.

You Bring:

A hospitality or customer service qualification (ideal for recent hospitality graduates)

Strong communication and people skills

High attention to detail and ability to handle multiple priorities

What We Offer:

Stable employment with growth opportunities

Supportive and dynamic team culture

A foot in the door to a career in premium facilities and property services

Strong communication and people skills

Location: Inner CBD – South Melbourne / Southbank / Docklands

Position Type: Full-Time / Part-Time / Casual ( Rotating Roster )

Job Types: Full-time, Part-time, Casual

Pay: $52,234.86 – $59,899.56 per year

Expected hours: 16 – 38 per week

Work Location: In person

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