Banking Officer

12 hours ago

Canberra, Australia Reserve Bank of Australia Full time

More flexibility, less one-size-fits-all

Join the Reserve Bank of Australia (RBA) as a Bank Officer in our Canberra Branch and play a key role in delivering exceptional service to our customers. This position offers impactful work that contributes to the Australian people, with an opportunity to work in a supportive team environment.

Key Responsibilities:

- Provide frontline support for the RBA’s Online Banking Service and other banking products
- Handle customer enquiries and perform a variety of
- administrative tasks
- Reconcile internal administrative accounts and customer accounts
- Assist with daily transactions, Help Desk support, and counter services
- Maintain accurate records and manage reporting tasks

Skills and Experience:

- Strong communication skills and the ability to build relationships with stakeholders
- Excellent organizational skills with the ability to manage
- competing deadlines
- High attention to detail and proficiency in MS Office
- Customer service experience is desirable but not essential
- School leavers with a keen interest in learning and developing skills are encouraged to apply
- Year 12 or equivalent, or relevant work experience

Your Team:
You will be part of the Banking Department, which provides essential banking services to Australian Government departments. This role offers a valuable opportunity to gain a deep understanding of banking arrangements for the Commonwealth.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.
- Why RBA?_

Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts.

Few places give you the balance of professional challenge and a management culture that not only supports but encourages you to live a full life outside of work and be more.

Application Close:
September 08, 2024

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