Member Service Officer

3 days ago


Canberra, Australia Teachers Mutual Bank Full time

1-2 years retail experience
- Build a career at Teachers Mutual Bank Limited
- ACT Location

**About the Role**:
The role of the Member Service Officer is to professionally and positively communicate all the Banks’ products and services. This is conducted via various forms of communication, ensuring the client’s needs are fully satisfied by cross-selling the benefits of appropriate products and services.

MSO’s must accurately and promptly process all transactions across all channels with efficiency and professionalism.

Outstanding MSO’s are focused and self-driven to help our clients with their day to day financial needs with a high level of service and sales techniques.

**About You**:
This is an excellent opportunity for an enthusiastic team player, passionate about making a difference for our members and delivering exceptional service.

If you are a confident communicator with strong cross selling/sales skills you will excel in this role. Your ability to build rapport with a variety of people and a passion to go the extra mile will set you apart.

**About Us**:
Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recognised ethical company with profit-for-purpose as the business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.

We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.

We have been named on the World’s Most Ethical Companies list nine years in a row and are the only bank in Australia to have all wholesale and retail mortgages and deposits certified as responsible by the Responsible Investment Association of Australasia.

Our employees embrace the core values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on delivering exceptional member service.

We offer an excellent salary package and many other fantastic employee benefits. Teachers Mutual Bank is an Employer of Choice, promotes Gender Diversity and follows EEO principles by appointing on merit.

**How to Apply**:



  • Canberra, Australia Woden Community Service Full time

    **W**oden Community Service** is a non-for-profit organization that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice. We deliver services across the ACT covering children,...


  • Canberra, Australia Australian Secret Intelligent Service Full time

    Officer Safety Technical Capability Level 6 **$111,989 - $129,063 plus superannuation** **ABOUT US** ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting...


  • Canberra, Australia Australian Secret Intelligent Service Full time

    Selection Documentation **OPERATIONAL TECHNOLOGY OFFICER** Level 5, Level 6 Salary $92,292 - $117,746 plus superannuation ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can...


  • Canberra, Australia Australian Secret Intelligent Service Full time

    FINANCE AND PROCUREMENT OFFICERS Level 6 **$111,989 - $129,063 plus superannuation** **ABOUT US** ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting...


  • Canberra, Australia Australian Secret Intelligent Service Full time

    Learning and Development Officer Level 5 **$101,169 - $108,998 plus superannuation** **ABOUT US** ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting...


  • Canberra, Australia HAYS Full time

    Seeking full-time Customer Service Officer role based in Canberra. **Your new company** This customer-owned social enterprise is seeking an immediate, enthusiastic, and outgoing customer service person who would like to start their career in finance. In this company, you will be providing access to financial/banking and community solutions to...


  • Canberra, ACT, Australia ACT Long Service Leave Authority Full time $47,280 per year

    The ACT Government is seeking applications from experienced and skilled individuals to fill the position of Chair of the ACT Long Service Leave Authority (ACT Leave) Governing Board.ACT Leave is established under the Long Service Leave (Portable Schemes) Act 2009 to administer portable long service leave benefit schemes for eligible workers in the building...


  • Canberra, Australia Australian Secret Intelligent Service Full time

    Officer Safety Technical Capability Lead Executive Level 1 **$139,823 - $163,364 plus superannuation** **ABOUT US** ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can involve...

  • Service Officer

    5 days ago


    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer Grade 5 (Administration) **Salary package**:$74,782 - $81,579 per annum plus 17% superannuation **Term**: Full-time, Continuing - Promote, support and foster better outcomes for our students and community, both within and outside the College - Enable better collective outcomes and contribute to the overarching College-wide...


  • Canberra, Australia Hyatt Hotel Canberra Full time

    Summary About Park Hyatt Canberra Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. This is your chance to work with...