Commercial Relationship Manager

5 days ago

Canberra, Australia GMT People Full time

18 months + 2x12 month options
- Fed Gov / 3 out of the 5 days working from the office
- Current Baseline Security Clearance is essential

**The Opportunity**:
Our Fed Gov Client requires the services of a Commercial Relationship Manager to assist with leading the relationships with several key service delivery partners.

You will act as the primary interface between delivery partners and the Client and provide oversight, guidance, governance, operations planning, and benchmarking, among other duties as detailed below:

- Contribute to commercial negotiations with the Client's service delivery partners ensuring any variations meet value for money assessments
- Responsible for establishing and managing strategic governance meetings
- Responsible for developing and monitoring service credit frameworks, as outlined in the contract(s)
- Provide insights and input into forward planning for processing operations planning and benchmarking
- Participate in daily operational stand-ups with service delivery partners, where required
- Establish and manage operational and governance meetings with service delivery partners, including providing feedback on quality and planning requirements

You must have 10+ years experience in strategic Commercial Relationship Management, preferably within a contact centre environment, and will have led strategic service delivery arrangements, with an emphasis on national call centres.

Additionally, you will have a strong understanding of Service Level Agreements and handling complex contracts along with management of Key Performance Indicators, under mínimal supervision with the service delivery partners.

**Eligibility**:

- **You must hold a Current Baseline Security Clearance or higher**

For more information please speak with Iain 0262010100 or our Consultants on 0262010100 or 0386139999.

  • Commercial Relationship Manager

    5 days ago

    Canberra, Australia Compas PTY Full time

    Do you have a background in **Commercial and Relationship Management**? Do you have strong skills in managing effective professional relationships with several key service delivery partners? Are you interested in a role where you will have the opportunity to start with your Baseline clearance but be upgraded to a NV2 clearance if required? Our Government...

  • Commercial Relationship Manager

    3 days ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Government client is seeking to...

  • Commercial Relationship Manager

    3 days ago

    Canberra, Australia FinXL Full time

    Location: - Canberra, Australian Capital Territory- Job Type: - Contract- Specialisation: - Government- Salary: - Negotiable- Reference: - CR/013244_1661331206**Start ASAP | Canberra Location** **18 month contract with further 2 x 12 months extension** **Australian Citizen with Baseline clearance and ability to obtain NV2 clearance** **About Us**: FinXL...

  • Relationship Manager

    5 days ago

    Canberra, Australia Macquarie Group Limited Full time

    We’re committed to being the best Business Bank in our chosen markets. For over 30 years we’ve provided innovative banking services to successful small to medium businesses, professionals, and high net worth individuals. Our Property Finance team is a leader within the Australian property investment financing market.At Macquarie, our advantage is...

  • Commercial Manager

    2 weeks ago

    Canberra, ACT, Australia Kinexus Full time $104,000 - $130,878 per year

    We are representing a leading organisation in Australia's Defence sector that provides world-class expertise across naval programs and complex maritime projects. This is a rare opportunity to step into a Commercial Manager role, supporting one of Australia's most significant Defence programs.As Commercial Manager, you will take ownership of commercial...

  • Relationship Manager

    3 weeks ago

    Canberra, Australia Macquarie Bank Limited Full time

    We’re committed to being the best Business Bank in our chosen markets. For over 30 years we’ve provided innovative banking services to successful small to medium businesses, professionals, and high net worth individuals. Our Property Finance team is a leader within the Australian property investment financing market. At Macquarie, our advantage is...

  • Land Commercial Manager

    3 days ago

    Canberra, Australia Connect3i Full time

    Connect3i is hiring and we are looking for an experienced Commercial Managers to work directly with our client in Canberra and join their expanding team! We have multiple opportunities for professionals with Defence, National Security and Federal Government backgrounds. We are very particular with the clients we choose to work with and therefore you get...

  • Commercial Manager

    1 week ago

    Canberra, ACT, Australia Downer EDI Limited Full time $80,000 - $120,000 per year

    Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia's future. Downer Professional Services is comprised of two business units, our Technical, Advisory, and Capability consulting practice and Team Downer, a major service partner to Defence. Together, we are a...

  • Commercial Manager

    4 weeks ago

    Canberra, Australia Kinexus Full time

    We are representing a leading organisation in Australia's Defence sector that provides world-class expertise across naval programs and complex maritime projects. This is a rare opportunity to step into a Commercial Manager role, supporting one of Australia's most significant Defence programs. As Commercial Manager, you will take ownership of commercial...

  • Commercial Manager

    1 day ago

    Canberra, Australia Omni Executive Full time

    **Vacancy No** VN280 **Employment Type** Full Time **Security Clearance Required** Baseline **Location of Role** Canberra, ACT **Job Details** **About Us** Established in 2012, Omni is a proudly Australian-owned company dedicated to supporting Australian Government, Defence, and Private Sector Clients. With a team of over 400 personnel, Omni’s...