Head of Communications

**Wesfarmers OneDigital | Head of Communications**

This is a permanent full-time position based in our Melbourne offices - Hybrid work optional

Are you interested in joining the dream team at Wesfarmers OneDigital?

Good call. We’re an exciting new digital enterprise with big ideas, supporting some of Australia’s most trusted and iconic brands focussed on making lives better for people all around Australia. We’re well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands. Why? Because we want to make life more effortless for all Australians.

The Communications team purpose is to lead the ‘How we get there’ pillar. To provide overarching change strategy, communication, training plans and approach, provide support in developing communications and training approach and artefacts, collaborate with change agents to personalise and tailor plans to divisions, lead and provide support to the change network.

**What you’ll be doing**

Enhancing and protecting the company's reputation through internal and external programs which are in line with Catch and OneDigital’s values.

**Key duties and deliverables**:

- Protect and enhance the reputation of the Catch and OneDigital business - internally and externally
- Develop, implement and lead the communication strategy to engage, inform and inspire team members
- Create clear communications to bring to life our vision, values and strategy through the creation of innovative, transformative and emotionally engaging communication
- Refine / improve existing channels and identify and create new channels to effectively target and communicate to the team
- Execute new and innovative ways to communicate business strategy, brand values and information to team members that inform, build understanding and increase engagement
- Provide corporate affairs support and counsel to leaders across the businesses to minimize negative reputational impact or maximise positive reputational impact
- Provide guidance to the broader business as a trusted adviser on the appropriate reputational stance for the organisation through written or verbal communications
- Identify and engage with relevant internal and external stakeholders to ensure reputation management is handled appropriately
- Manage media and issues across the business to protect and enhance reputation
- Communicate key Wesfarmers messages to keep the Catch team informed

**To shine on day one, what you need to have**:

- Experience in a Communications / Public Relations role
- Tertiary qualification in communications, public relations or journalism
- Demonstrated ability to independently manage and resolve complex issues
- Corporate Affairs and internal communications experience
- Project management experience
- Exceptional organisation and time management skills
- High level of personal judgement and initiative
- Able to operate at all levels in organisation particularly within senior management
- Ability to operate under pressure in a changing environment
- Ability to manage multiple tasks with competing deadlines

**Why OneDigital?**
- Working in a community of industry-leading innovators with a diverse and deep set of skills and experience, you will learn, collaborate, and co-create to achieve great things.
- You’ll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life.
- Culture of comradery and collaboration - OneTeam
- Plus, all the tools and learning you need, the tone is set for you to shine and succeed.
- We know that diversity fosters greater innovation and better customer connection, so we strive to create a team where everyone feels like they belong. We support diversity, inclusion and we are a gender-neutral organisation. We celebrate individuals at their core, so they shine to their best.

**Team Benefits - just to name a few**

To support you at work, what you value in life and in the community, our team member benefits include:

- Access to the latest technologies
- An annual budget for your learning and development (this includes learning of your choice, certifications and more),
- Extended parental leave (16 weeks for primary carers), and paid volunteer days
- Flexible working - we balance working together with working flexibly
- People-focussed culture that celebrates achievements big and small
- Oh, and did I mention paid subscriptions and discount cards.

**Next steps