Customer Service Centre

8 hours ago

Gepps Cross, Australia Stratco Full time

**Innovator and leader in Australian retailing & manufacturing**:

- ** Benefit from ongoing Stratco training & support**:

- ** Full Time & Permanent Part Time opportunities offer**

With over 70 years' experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.

**Stratco** is looking for a motivated professional who has a strong work ethic and an enthusiastic attitude. This is a great opportunity for a flexible and customer-focused person to become an integral part of our growing national and international company.

**About the role**

As a team member of our Gepps Cross Retail Customer Service Centre (CSC) team your role will include:

- Telephone customer service and sales
- Providing exceptional customer service
- Keying of orders
- Liaison with manufacturing, retail and despatch teams
- Regular communication and interaction with store managers

**The successful applicants will have the following skills and attributes**:

- Previous experience in customer service or internal sales
- Excellent data entry skills
- Strong customer focus with an eye for detail and a sense of urgency to achieve results
- Highly developed interpersonal and communication skills
- Ability to work in a fast paced sales environment
- Previous experience in a busy Call Centre would be very favourably looked upon
- Flexibility to work alternate weekends

We welcome applicants looking for either Full Time or Permanent Part-Time hours to apply.

People from all walks of life have become part of our successful team. People returning to the workforce, people with administration, accounting, reception, trades and manufacturing skills.

**Apart from offering top career opportunities, support and training, Stratco offers you a great place to work.

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