Service Receptionist

3 days ago

Melbourne, Australia Werribee & Western Automotive Group Full time

State of the art facilities
- Supportive Team & Training to be provided
- 38 Hour Week - Mon-Friday

**Company Overview**:
Western Mitsubishi is a premier automotive dealership with brand new facilities; dedicated to providing top-quality vehicles and exceptional service to our valued customers. As an authorized Mitsubishi dealer, we pride ourselves on delivering excellence in every aspect of our operations. Join our team and become part of a dynamic and customer-focused environment where your contributions make a difference.

**Position Overview**:
We are currently seeking a friendly and organized Service Receptionist to join our team and be the first point of contact for customers visiting our service department. The Service Receptionist will play a crucial role in providing excellent customer service, scheduling service appointments, and ensuring smooth operations at the service desk. This position requires strong communication skills, attention to detail, and a passion for delivering outstanding customer experiences.

**Responsibilities**
- Greet customers in a warm and professional manner as they arrive at the service department.
- Schedule service appointments accurately and efficiently using our dealership's appointment scheduling system.
- Answer incoming phone calls and respond to customer inquiries regarding service appointments, vehicle maintenance, and repairs.
- Coordinate with service advisors and technicians to ensure timely completion of service work and maintain an organized workflow.
- Provide information to customers regarding service options, pricing, and estimated completion times.
- Process customer payments for service invoices and maintain accurate records of transactions.
- Assist with administrative tasks such as filing service records, updating customer information, and preparing service-related documents.
- Maintain cleanliness and organization at the service reception area to create a welcoming and professional atmosphere for customers.

**Qualifications**:

- Previous experience in a customer service or administrative role, preferably in an automotive dealership or service environment.
- Excellent interpersonal skills with a friendly and approachable demeanour.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in data entry and record-keeping.
- Knowledge of automotive service terminology and procedures is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Training and development opportunities for career advancement.
- Employee discounts on vehicle purchases, parts, and service.
- Friendly and supportive work environment with a focus on teamwork and customer satisfaction.

  • Service Receptionist

    19 hours ago

    Melbourne, Australia AHG Full time

    Supportive team | Positive workplace environment - Large range of employee benefits | Access to health + wellbeing support - Largest automotive retailer | Opportunity to develop professional skills/career **Essendon Ford is now seeking an energetic, bubbly and motivated Service Receptionist to join our high volume Service department.** The role is to...

  • Customer Service Receptionist

    1 week ago

    Melbourne, Victoria, Australia European Electronics Pty Ltd Full time $45,000 - $60,000 per year

    About UsAs one of Melbourne's most prestigious TV repair companies, we've been servicing the greater Melbourne community for over 38 years. We are the repairers of several international manufacturers of quality products.About youWe are seeking an enthusiastic candidate for a full-time role as Customer Service Receptionist. Based in Moorabbin, this is a...

  • Receptionist / Workplace Services Administrator

    3 days ago

    Melbourne, Australia GHD Full time

    **At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.** **That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life.** **Together...

  • Receptionist

    2 weeks ago

    Melbourne, Australia Hudson Australia Full time

    We are looking for talent to maintain a high standard of administrative and receoption tasks. **RECEPTIONIST **Purpose of role** The Receptionist is responsible for providing reception services: **Typical Duties & Responsibilities** The Receptionist will be responsible for the following, but not limited to: - Provide reception services, including...

  • Service Receptionist

    4 weeks ago

    City of Melbourne, Australia Heartland Motors Full time

    Overview Bayford has been servicing Victorians for over 100 years and is now proudly part of the Autopact Group - one of Australia's largest and most respected automotive dealership groups. With a national focus on staff retention and customer satisfaction, we're committed to supporting our people and delivering outstanding service. Position We're now...

  • Service Receptionist

    1 week ago

    South Melbourne, Australia Eagers Automotive Full time

    Melbourne City Mazda - Friendly team - Supportive management **Melbourne City Mazda** is now seeking an energetic, bubbly and motivated - **Service Receptionist **to join our high volume Service department. The role is to assist our busy team with provision of a high quality customer service experience for all callers and visitors to the dealership on a...

  • Receptionist

    3 days ago

    Melbourne, Australia Hassett People Solutions Full time

    Require highly personable & capable Receptionist - Inner CBD locale - $65k - $70k + super **ABOUT OUR CLIENT AND THE ROLE** Our client is a leading architecture and design studio known for delivering large-scale projects throughout Australia and Asia. As the business continues to evolve, an opportunity exists for a highly efficient, experienced and...

  • Service Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia South Morang Mazda Full time $60,000 - $80,000 per year

    Join Our Award-Winning Team at South Morang MazdaSouth Morang Mazda is proud to be the newest Mazda dealership in Melbourne's northern corridor.A family-owned business with state-of-the-art facilities and a proven track record of customer service and business growth, we have earned 7 Master Dealer Awards since opening our doors in 2017.We are currently...

  • Receptionist

    3 days ago

    Melbourne, Australia Dixon Appointments Full time

    1-week assignment, full time hours - 9am - 5pm - 5 Days on site **Receptionist** **$38 per hour + super** **Melbourne - 1-week, full time hours - 9am - 5pm - 5 days on site **The Organisation** Our client is a leading private aged care provider, who has been providing a wide range of flexible and responsive aged care services across metropolitan and...

  • Receptionist

    1 week ago

    Melbourne, Australia Melbourne Institute of Technology Full time

    The purpose of this position description document is to provide you with a clear understanding of your role, and how that role fits within Melbourne Institute of Technology (MIT) as an organisation. This document provides an outline of your key areas of accountability and desired outcomes from satisfactory performance of the role. It does not provide an...