Service Receptionist

2 weeks ago

South Melbourne, Australia Eagers Automotive Full time

Melbourne City Mazda
- Friendly team
- Supportive management

**Melbourne City Mazda** is now seeking an energetic, bubbly and motivated
- **Service Receptionist **to join our high volume Service department. The role is to assist our busy team with provision of a high quality customer service experience for all callers and visitors to the dealership on a daily basis. We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of customer service and promotes a positive brand image.
Strong administration skills
- Working knowledge of MS Office Suite including MS Outlook and Excel
- ERA experience would be an advantage
- Ability to understand customer requirements and provide service to a high level
- Manage and schedule customer service bookings
- Ability to meet deadlines and communicate when this is not possible
- Ability to provide a consistent high level of customer service during busy times in reception and on the phone
- Well-developed written and spoken communication skills

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- _
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply._

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