Practice Manager

6 days ago

Sydney, Australia Barangaroo Orthopaedics & Sports Injury Clinic (BOSIC) Full time

**Practice Manager - Job Description**:
About BOSIC:
Barangaroo Orthopaedic & Sports Injury Clinic (BOSIC) specialises in delivering high-quality orthopaedic and sports injury care through a patient-centred approach in our modern, state-of-the-art facility. Our mission is to enhance the health and well-being of our community by providing exceptional physiotherapy services.

Position Overview:
BOSIC is seeking a dynamic and experienced Practice Manager to lead our clinic operations. This is an excellent opportunity for an experienced Practice Manager or a highly motivated receptionist looking to advance their career in a leadership role. The Practice Manager will be responsible for overseeing the daily operations of the clinic, ensuring a high standard of patient care, and supporting our team of healthcare professionals.

Key Responsibilities:

- Operational Management: Oversee the day-to-day operations of the clinic, ensuring smooth workflow and efficient service delivery.
- Staff Management: Supervise, mentor, and support clinic staff, including receptionists and administrative personnel. Coordinate staff schedules and manage recruitment and training.
- Patient Relations: Ensure a high level of patient satisfaction by managing patient enquiries, resolving complaints, and improving service delivery processes.
- Financial Management: Handle billing, budgeting, and financial reporting. Ensure accurate processing of payments and manage clinic expenses.
- Compliance and Quality Assurance: Ensure the clinic meets all regulatory requirements and maintains high standards of care and safety.
- Facility Management: Oversee the maintenance of the clinic’s facilities and equipment, ensuring a clean, safe, and welcoming environment for patients and staff.
- Marketing and Outreach: Assist with marketing strategies to promote the clinic’s services. Engage in community outreach to build relationships and increase patient referrals.

Qualifications:
**For Experienced Practice Managers**:

- Proven experience as a Practice Manager in a healthcare setting, preferably in orthopaedics or sports physiotherapy.
- Strong leadership and team management skills.
- Excellent organisational and multitasking abilities.
- Proficient in medical billing and financial management.
- Exceptional communication and interpersonal skills.
- Familiarity with healthcare regulations and compliance requirements.

**For Receptionists Transitioning to Practice Management**:

- Minimum of 3 years' experience as a medical receptionist or in a similar administrative role within a healthcare setting.
- Demonstrated ability to handle administrative tasks with high accuracy and efficiency.
- Strong organisational and time-management skills.
- Excellent communication skills and a patient-focused attitude.
- Willingness to learn and take on additional responsibilities.
- Ability to work collaboratively in a team environment.

How to Apply:
If you are a dedicated professional looking to lead a dynamic team in a reputable clinic, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and why you are interested in this role.

For more information about our clinic, please visit our website at.

Pay: $31.00 - $39.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

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