Practice Manager

2 days ago

Sydney, New South Wales, Australia Private Advertiser Full time $80,000 - $120,000 per year
Practice Manager

Specialist Plastic Surgery and Cosmetic Practice

COSMEX - Epping, NSW

  • Full Time (or Part Time 4 days)
  • Monday to Friday
  • Parking Provided / short walk to Epping Station

COSMEX is seeking a Practice Manager to lead the day-to-day operations of our well established and growing specialist plastic surgery and aesthetic practice, based in Epping.

We are proud to offer a collaborative and supportive workplace, driven by a People & Patient First philosophy. With a team of over 12 dedicated professionals, including experienced surgeons, cosmetic nurses and a loyal administration team, we have built a strong reputation as leaders in our field.

About Our Role - In this key leadership role, our Practice Manager will be responsible for:

  • Managing the day-to-day operations of our Practice (which offers both surgical and non-surgical procedures)
  • Driving efficiency in the practice, business growth and practice success
  • Overseeing Medicare and health fund billing and claiming, ECLIPSE, PRODA, HICAPS
  • Leading, supporting and coaching the administration team as well as monitoring financial performance including revenue targets, budgets and expense control
  • Staff management including onboarding, rostering, performance reviews and HR compliance
  • Payroll management, accounts payable and receivable, financial reporting (using Xero)
  • Driving continuous improvement by creating and refining operational policies and procedures
  • Ensuring a positive patient experience and maintaining a culture of care, professionalism and respect
  • Overseeing IT and practice software (Gentu and GHL CRM) to ensure smooth operations
  • Support strategic growth initiatives including overseeing patient acquisition, referral pathways and digital marketing campaigns

About You: You are a dynamic, people-focused Practice Manager looking to take your career to the next level.

To be successful, you will have:

  • Previous experience managing a specialist medical practice
  • Strong leadership and people management skills, including conflict resolution and staff development.
  • Financial management experience, including payroll, accounts, Xero reporting and budget oversight and experience with Dext will be highly regarded.
  • A strategic, solutions-focused mindset, always looking for opportunity to "find a better way"
  • High-level communication and relationship management skills
  • Ability to work independently while collaborating closely with Practice Principals
  • Strong organisational and time management skills
  • Previous experience working in a fast-paced medical environment
  • Confidence using medical software and standard business technologies - (Gentu and GHL experience will be highly regarded)
  • A genuine commitment to patient care, team wellbeing and continuous improvement

Days and Hours: Full Time

We are seeking a committed leader who can work 5 days per week — however, we value work-life balance through flexible start/finish times and a workplace culture that values wellbeing and teamwork. A dynamic leader who is seeking 4 days will be considered for our role.

Our Practice Support Team: You'll be supported by a long-standing administration and reception team, patient co-ordinator, theatre co-ordinator, a Business Development Manager, IT manager, marketing manager, social media manager and a People & Culture HR Consultant –  who have all helped our business thrive.

If you're ready to lead a dynamic, patient-focused practice into its next chapter of growth, apply today.

We look forward to hearing from you.

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