Volunteer Experience Coordinator

Our vision at Whitelion Youth is for a world where no young person is left behind and where all young people have the right to equitable opportunities to reach their potential. Our staff and volunteers work to support young people at risk to build positive connections and meaningful pathways to work._
- ** Flexible location (NSW, VIC, SA, WA)**:

- **Part time (22.8 hours per week)**:

- **Great salary packaging options**:

- **Flexible work environment**

**THE ROLE**

As the Volunteer Experience Coordinator you will work with the People and Culture team to implement best practice volunteer management across Whitelion Youth programs, helping to embed a strong volunteer priority in everything we do. You will ensure our established processes, policies and systems are working effectively and efficiently, looking to ensure a positive experience for both our volunteers and our Program Coordinators who are leading volunteers.

You will actively support our Volunteer Community Of Practice group and coordinate volunteer improvement projects. You will play a critical role in ensuring that our relationships externally are established and maintained. This includes supporting Whitelion Youth staff to strategically connect and communicate with networks, local peak bodies, councils and private sector stakeholders.

**ABOUT YOU**

You are passionate about providing positive volunteer experiences to community members and have demonstrated experience developing and implementing best practice approaches to policies, processes and practices. You are also tech savvy and understand the important relationship between technology, organisation efficiency and stakeholder experience. You are curious by nature and enjoy a continuous learning, testing and iterating environment.

You will have sound experience in the following areas:

- Stakeholder engagement, both internal and external.
- Working with client groups to embed new and established Volunteer processes, using a range of digital solutions and frameworks.
- Coordinating and contributing to volunteer projects that improve the volunteer experience.
- Working with and supporting a team of People and Culture volunteers to deliver projects, programs or functions.

**Qualifications**
- Relevant qualifications in HRM or a Human Services discipline would be highly regarded.
- Current Working with Children card and Criminal History Check
- Relevant qualifications would be highly regarded.

**WORKING WITH US**

At Whitelion Youth, you will be part of a supportive team environment driven by our collective purpose and shared values (commitment, collaboration, inclusion & accountability). Our leaders are committed to a culture in which you can thrive, and we want you to always bring your unique creativity to deliver on your role in the best way you know how You will also benefit from:

- Advanced internal systems and technology which support significant organisation efficiencies, allowing you to spend more time on the high value work.
- A first-class online learning platform offering huge range of professional development opportunities.
- Extra leave 3 days at Christmas and New Year, 2 Wellbeing days + professional development leave, paid cultural leave, pet leave.

**APPLY NOW**

Applications can be addressed to: Natalie Capp - Director People and Culture

**Whitelion acknowledges the Traditional Owners and Custodians of the land on which it is situated, and we pay respect to their Elders past, present and emerging. We acknowledge and respect the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander Peoples across the nation. Whitelion commenced its Reflect Reconciliation Action Plan in 2020.