Customer Service Coordinator

5 days ago

Carlton, Australia UniLodge Full time

Full Time opportunity
- Join our team at **_College Square on Swanston_** - Carlton VIC

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

**What your day will involve**

As the Customer Service Coordinator, you will be the person our residents rely on to assist with daily enquiries and other front desk transactions. You'll know the local area like the back of your hand, offering local insights, and assisting to keep residents informed of upcoming events at the property. Resident safety and well-being are important to us, and you will play a key role in assisting to monitor, report and escalate concerns as required.

There is an element of administration in this role which requires our front desk team to maintain accurate student data on our property management system. You may also assist with conducting room inspections and provide general administrative support as needed.

**What we need from you**

We are looking for fun, enthusiastic, and passionate team players who love to interact with people from diverse backgrounds. Ideally you will have experience in customer service and/or reception and will be motivated for a career at UniLodge. We are open to training team members with
**_no experience_**, provided you are eager to learn the UniLodge way. Some of your essential skills include strong written and verbal communication skills, good attention to detail, solid computer skills and a “we care” attitude.

Our mandatory requirements include:

- National Police Check (completed within last 3 months)
- Working with Children’s Check
- Unrestricted work rights in Australia and New Zealand

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.

  • Customer Service Coordinator

    4 days ago

    Carlton, Australia UniLodge Full time

    **Full Time position**: - **Start your career with UniLodge - we encourage internal progression**: - **Based at UniLodge - Melbourne Strata, Carlton VIC** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting...

  • Customer Service Coordinator

    2 days ago

    Carlton, Australia UniLodge Full time

    Permanent Part Time opportunity - Join our team at **_Essence Hotels Carlton_** - Swanston Street. - Grow your skills and experience with us. UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed...

  • Customer Service Coordinator

    1 week ago

    Carlton, Australia UniLodge Full time

    Full Time opportunity - Join our team at **_College Square on Lygon _**: - Carlton, VIC - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our...

  • Customer Service Coordinator

    5 days ago

    Carlton, Australia UniLodge Full time

    Full Time opportunity - Swanston Street, Carlton - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and...

  • Customer Service Manager

    4 days ago

    Carlton, Australia UniLodge Full time

    **Permanent full-time position**: - **Based at UniLodge Melbourne Strata, Carlton VIC**: - **Great team and work culture** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our...

  • Customer Service Coordinator

    1 week ago

    Carlton, Australia UniLodge Full time

    **Based at UniLodge Lincoln House, Carlton.**: - **Part time opportunity**: - **Great opportunity to grow your career** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our...

  • Rostering and Services Coordinator

    2 days ago

    Carlton, Australia INDEPENDENT DISABILITY SERVICES Full time

    **Your new work opportunity** Independent Disability Services (IDS), Head office is based in Carlton and services are delivered in client’s homes and in the community across Greater Melbourne. IDS seeks to provide the best possible services and support to enhance the lives of people with disabilities and their families. We highly encourage people with...

  • Customer Service

    2 weeks ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...

  • Customer Service Staff

    1 week ago

    Carlton, Australia Brunetti Classico Full time

    Brunetti Classico is a Melbourne icon - famous for our cakes, coffee and wonderful hospitality! We have a fantastic opportunity for a person looking for a long-term career opportunity in a full time role. You will need to be available to be on a variable roster, weekdays, weekends and evenings. This is a great opportunity to become a part of our team that...

  • Customer Service Consultant

    2 weeks ago

    Carlton, Victoria, Australia A.P. Moller - Maersk Full time $60,000 - $90,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...