Fleet Dealership Manager

Work for a leading, innovative and well-respected global brand - Attractive packaging including tool of trade vehicle - Fantastic staff benefits and career development opportunities Toyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people. In Australia there are two separate businesses; Toyota Motor Corporation (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management. TFA is a place where difference is celebrated. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. We're working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we're imagining here at TFA. You don't need to meet 100% of the criteria to apply, we’d still love to hear from you. We celebrate individual differences. **What you'll contribute to** The Fleet Dealership Manager will be responsible for developing a strong relationship with the Toyota Dealer network, growing our conquest volumes through networking and supporting specialised dealer programs. This role is critical in developing and delivering a coordinated program that harnesses the combined strengths of the Dealer Network, TFA Fleet Sales Channel, and the strengths of One Toyota initiative. **How you'll make an impact** - **Manage Toyota Family Dealership Relationships** - Maintain productive relationships with Dealership Principals and all dealership personnel - Conduct regular dealership visitations and reviews within national standard. - Identify negative trends in Dealer performance and implement corrective strategies. - **Business generation** - Effectively build relationships with the Dealer network to secure new business leads for Toyota Fleet Management (TFM) - Support and assist Dealership Fleet personnel to prospect and pitch for conquest Fleet opportunities. - **Sales and New Business Budget** - Achieve pre-determined budgets (with small business customers) for Net Amount Financed and # Units across our Managed and non-Managed products: - Complete Lease - Dealer Novated Lease - Chattel Mortgage - Promote Dealer Drive programs to increase dealership participation - MyLease - **Training and coaching** - Devote sufficient time to training and coaching dealership staff as per National guidelines to ensure: - All dealership Business Managers can quote and sell Complete Lease, Dealer Managed Novated Lease and Chattel Mortgage confidently. - All fleet sales staff are trained on: The Fleet PMA Program, the referral process, TFM products and services, Acquisitions Department process with respect to Delivery and documentation standards. - Encourage dealership fleet staff to initiate positive relationships with TFM staff in the region, and Acquisitions Department in Head Office. - Ensure New Car Sales Managers, General Managers and DP’s are aware of our products and services. - SME Dealer enablement program to be coached and behaviours reinforced by FDM’s face to face in Dealerships, and virtually where required. - Ensure that all commitments undertaken under the Dealer Engagement Program in relation to visitation frequency, format, & reporting are followed. - Facilitate Dealer Engagement Training roll out to Fleet Specialist Dealers. - **Vehicle Services** - Promote PMA principals (Acquisition/ Disposals) during Dealer Program Reviews - Coach Dealership staff in TFM Delivery and Documentation standards - Promote Big Toyota Auctions and other activities to maximise dealer participation in remarketing programs. - **Cross Channel Support** - Work in conjunction with TFA RF&I Regional personnel to compliment retail/ wholesale dealership programs. - Build relationships with key TFA Dealer channel staff attending meetings as required to present new Fleet products and programs. - Work in support of Dealer Training Manager's to ensure that there is a consistent message delivered on sales disciplines. - Develop relationship with TMCA Regional teams to promote One Toyota approach. **Your attributes - If you've got one or more, we'd love to hear from you** - In-depth knowledge of the Salary Packaging and Novated Leasing Industry - Good questioning skills to gather "the knowledge" - Strong presentation skills - Professional communication and interpersonal skills - Ability to work with limited supervision/direction - Planning and organisational skills - The ability to multitask and work autonomously - End to end administration ability **Life at Toyota & What we offer you** We pri