Customer Relations and Sales Manager

5 days ago

Abbotsford, Australia Tea Tonic Full time

**Join the Tea Tonic Team**

Tea Tonic is Australia’s healthiest tea range, created by qualified naturopath and herbalist Lisa Hilbert. We’re passionate about creating organic, functional teas that promote wellness and vitality. Proudly made on-site at our Melbourne factory, our products cater to both the food service and retail industries. As our business continues to grow domestically and internationally, we are looking for an energetic and customer-focused **Customer Relations and Sales Manager** to join our close-knit team.

**Role Overview**: We are seeking a dynamic and hands-on Customer Relations and Sales Manager to focus on nurturing strong client relationships, while also driving domestic sales growth and supporting our expansion into export markets. This role is ideal for someone who thrives in a fast-paced, ever-changing environment, where the demands of local and international markets require adaptability and enthusiasm for working in all areas of small business.

**Key Responsibilities**:

- Build and maintain long-term relationships with existing clients, ensuring their ongoing satisfaction and loyalty.
- Develop and execute sales strategies to increase sales in both domestic and international markets.
- Seek out new business opportunities, particularly in export markets, to support the global expansion of Tea Tonic.
- Collaborate with our admin team, production manager, and CEO to ensure efficient operations
- Travel interstate and internationally to trade shows, and represent Tea Tonic at key events.
- Act as a brand ambassador, promoting the values and wellness benefits of our organic tea range.
- Provide exceptional customer service, resolving client issues with care and professionalism, while ensuring consistent follow-up and communication.

**About you**:

- 3-5 years of experience in a B2B sales or customer relations role, preferably within the FMCG or wellness industries.
- Experience in export sales is a bonus but not essential.
- A passion for customer care and relationship management in a small business environment.
- Strong organisational and multitasking abilities
- Excellent communication, negotiation, and problem-solving skills.
- Willingness to travel as part of the role.
- Love of tea and promoting wellness

**What We Offer**:

- Opportunities to travel and gain international experience, helping Tea Tonic expand into new markets.
- A chance to be part of a small, dedicated team that’s passionate about health and wellness.
- Employee discounts across our range of organic teas.
- A dynamic and supportive work environment where your contributions are valued and you can make a real impact.

**Important Note**: This is a full-time role, and hybrid work arrangements are not available.

Pay: $50,279.27 - $130,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Area Sales Manager

    1 week ago

    Abbotsford, Australia ForestOne Full time

    ForestOne is Australia's largest independent distributor of plywood, timber, laminate, and decorative surface materials for sustainable interior design. We're an Australian-owned company with a strong focus on providing ethically sourced building products with locations Australia-wide. With our manufacturing plant located in Benalla (formerly D&R...

  • Customer Service

    1 week ago

    Abbotsford, Australia eXenet Full time

    **THE OPPORTUNITY** Our client** WALLABY STORAGE** is one of Melbourne’s fastest growing independent self-storage operators offering premium modern facilities, high standards of customer service and friendly work environments. **ABOUT THE ROLE** Due to recent expansion into the inner Melbourne suburb of Abbotsford our client now offers a unique opportunity...

  • Office Administrator

    2 weeks ago

    Abbotsford, Australia Gruppo Cimbali SPA Full time

    Gruppo Cimbali SPA Gruppo Cimbali Melbourne Office (world leading manufacturer of commercial espresso machines) is looking for an Office Administration Officer / Customer Service person to assist us on a temporary 12 -month full term period whilst our current full - time team member takes maternity leave. Gruppo Cimbali (Melbourne) is hiring! If you have...

  • Sales Manager

    1 week ago

    Abbotsford, Victoria, Australia Factory X Full time $80,000 - $120,000 per year

    The OpportunityJoin Factory X's next chapter. We're expanding from fashion into gaming and tech, bringing leading brands like Bloody, A4Tech, and Redragon to Australia. From pro headsets to precision keyboards, these brands are loved worldwide.With gaming booming locally, this is a rare chance to launch and grow them from the ground up. We're seeking a...

  • Head of Sales Excellence

    16 hours ago

    Abbotsford, Victoria, Australia GSK Full time $80,000 - $120,000 per year

    Nazwa biura: Australia - Victoria - AbbotsfordPosted Date: Oct About GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together.  Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can...

  • Sales Assistant

    5 days ago

    Abbotsford, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Casual Sales Assistant

    1 week ago

    Abbotsford, Australia Employment Plus AU Full time

    -Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved charities, helping...

  • Lead Account Manager

    2 weeks ago

    Abbotsford, Victoria, Australia Honeywell Full time $120,000 - $150,000 per year

    Job DescriptionTHE FUTURE IS WHAT WE MAKE IT.Lead Account ManagerOpen to Sydney, Melbourne and BrisbaneStart your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers...

  • Logistic Manager

    5 days ago

    Abbotsford, Australia James Richardson Group Full time

    **ABOUT US** Established in February 1980, Lotte Duty Free is the second largest travel retailer in the world and operates 20 duty free stores, across 11 international airports, in seven international locations, including Australia, USA, Japan, Korea, New Zealand, Thailand and Vietnam. **ABOUT THE ROLE** With the flexibility to work from the Collins St....

  • Sales Manager

    15 hours ago

    Abbotsford, Victoria , Australia Makedo Full time $80,000 - $120,000 per year

    Join us in sharing the power of play.More than just tools for making with upcycled cardboard, Makedo empowers children to become problem-solvers, innovators, and collaborators. From its simple beginnings in 2009, today Makedo is a vibrant, global community of makers dedicated to building a better future for people and the planet through imaginative,...