Reception and Administration Support

4 days ago

Narre Warren, Australia The Bridge Full time

**Reception & Administration Officer - Permanent Full Time**

**Based in services in the Casey area**

***

**Do you have great attention to detail?**

**Are you looking for a rewarding career in a growing industry?**

**Do you share our values of Integrity, Connectedness, Individuality and Courage?**

***

**About Us**
The Bridge Incorporated is a progressive and innovative values-based organisation that provides a variety of support services to individuals with a disability as well as young people from disadvantaged backgrounds from various locations in the South-east region of Melbourne.

**The Role**

We are looking for an enthusiastic Reception & Administration Officer to join our team. If you have a positive attitude, can prioritise your workload, have good organisational skills and you are a team player, then this is the role for you.

The Reception & Administration Officer is responsible for supporting the administrative and operational tasks and processes of the Connects Day Service teams, across all sites and services in the Casey and Pakenham area. This position will work collaboratively with the Connects team, at each of our sites, to ensure service documentation is up to date and aligns with organisation policies and procedures and NDIS requirements. You will also oversee the front reception area, be the first point of contact for visitors, answer and direct phone calls and provide strong customer service both internally and externally.

**The benefits for you?**
- Salary Packaging
- Leave Loading
- Being part of a supportive environment
- Enjoying a rewarding career
- Discounted Health Insurance and access to our Employee Assistance Program

**How to apply**:
If you meet the key selection criteria and are interested in the position, please click the **'APPLY'** button to submit your cover letter and resume.

Please address any additional questions to Amelia (Mia) Petzke (People and Culture Advisor)

**Key Selection Criteria**

**Essential**:

- Excellent customer service and interpersonal skills.
- Competent administration and reception skills for all general administration tasks.
- Organisational skills and ability to build rapport with Coordinators and Managers, people with a disability, and other key stakeholders.
- Good organisational and time management skills and ability to juggle competing priorities.
- A demonstrated ability to work independently and as part of a team.
- IT skills in the use of the MS Office Suite especially Excel/Databases.
- Ability to understand and utilise media and marketing promotional strategies and tools.
- Demonstrate business integrity.
- Strong financial acumen with attention to detail.

**Desirable**:

- Experience in a health, disability, aged care or community setting is advantageous
- Knowledge of the NDIS price guide and expertise in maximising service delivery options based on funding allocated to support area.
- Hold a current drivers licence as you may be required to work across a number of sites.

**_ Please note_**

The Bridge is committed to building a workplace culture that values diversity and inclusion.

**Closing**

The Bridge Connects is a service of The Bridge Inc.

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