
Team Leader
3 days ago
**Description**:
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, North America and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
**Key Details**:
- Location |Joondalup
- Centre Hours | Rotating roster 7am to 7pm Monday to Friday
**Key Tasks and Responsibilities**:
- Positively motivate and coach your team to both improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs)
- Perform Quality Assurance assessments and provide feedback
- Conduct regular effective coaching sessions, one on ones and team meetings
- Maintain and develop relevant knowledge of campaign products & systems
- Ensure clear, constructive and timely communication with key stakeholders
- Implement and support cultural activities and reward and recognition programs
- Create a positive and supportive work environment for your staff
**Key Skills and Attributes Required**:
- Substantial experience within similar role
- People Management skills
- Sound understanding of the legal recovery process
- Knowledge of relevant regulations (Debt Collections Guidelines, Privacy etc)
- Experience working directly with clients
-
Quality Assurance Team Leader
1 week ago
Joondalup, Australia Probe CX Full time**About the Role** We’re looking for a motivated and people-focused leader to champion quality across our contact centre. You’ll play a key role in shaping customer experience, coaching teams, and turning insights into real improvements that make a difference for our clients and customers. **What you’ll be doing** - Lead the delivery of the...
-
Team Leader
2 weeks ago
Joondalup, Australia Edith Cowan University Full timeAs the Team Leader for Future Student Enquiries, you will take on a hands-on, people-centered role. On a daily basis, you’ll oversee our Future Student Enquiries function, directly managing a Coordinator and Senior Officers, while leading a team of up to 20 individuals dedicated to supporting ECU’s growth objectives. **What You’ll Do**: **Provide...
-
Team Leader, Student Ambassador Program
2 weeks ago
Joondalup, Australia Edith Cowan University Full timeThe Business, Growth and Development directorate is responsible for coordinating and implementing the business growth strategy for ECU. With input from Schools and Service Centres, this directorate provides the University with insight-driven understanding of the needs, behaviours and values that influence the decisions of future students. These insights are...
-
Store Leader
2 weeks ago
Joondalup, Australia Lorna Jane Full timeAt Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experienced Store Leader to lead the team...
-
Team Leader OR Manager
4 weeks ago
City Of Joondalup, Australia Stream Healthcare Full timeOverview Location Joondalup, Australia. Sector Social Care. Salary $90,000.00 to $130,000.00 per annum. Benefits GREAT $$$ | Supportive Teams | Professional Growth! SOCIAL WORKER | PSYCHOLOGIST | COUNSELLOR | COMMUNITY WORKER TEAM LEADER & MANAGER POSITIONS Multiple WA Locations!! The Opportunity Stream Healthcare is seeking experienced Team Leaders and...
-
Retail Department Leader
1 week ago
Joondalup, Australia Officeworks Full time**Title**:Retail Department Leader**: - Location: Joondalup, Western Australia, AU **About us**: Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Joondalup store, you will be leading from the front, delivering amazing customer experiences to our...
-
Assistant Store Leader
2 weeks ago
Joondalup, Australia Lorna Jane Full timeAt Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for a part-time Assistant Store Leader to join the...
-
Team Leader, Graduate Research Services
1 day ago
Joondalup, Australia Edith Cowan University Full timeResearch Services provides strategic and operational support to the University's research programs, and has a crucial role in developing the University's research capability and facilitating the University's research outcomes, through its Schools and Institutes. Key Criteria **The successful applicant will have**: Good coordination of projects including...
-
Ndis - House Leader
5 days ago
Joondalup, Australia Aspire Hub Full timeAs the **House Leader**, you will play a critical role in supporting the Service Delivery Manager, by overseeing and coordinating the daily operations of the house for effective service delivery. This will include participant documentation, weekly/fortnightly stakeholder reporting, rostering, team meetings, monitoring the house and client finances and all...
-
Service Leader- Banksia Grove
2 weeks ago
Joondalup, Australia Camp Australia Full timeWe are searching for our next Full-time Service Leader to lead our amazing team in Banksia Grove Perth WA 6026 The Service Leader supports the delivery of our service to provide before and after-school care and vacation care for children in the school we partner with. We are continually improving the quality of our Service Delivery as we strive to deliver...