Operations Lead

1 week ago

Melbourne, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As the **Operations Lead** at the Tullamarine Parcel Facility, you’ll be at the forefront of our operations team, driving excellence in processing and delivery. This dynamic team is dedicated to optimising our network efficiency and ensuring we meet the needs of our customers like never before.

**What you’ll deliver with us**

In this role, you will support the Operations Manager in leading the team through day and night operations, ensuring service standards and performance objectives are consistently met. You’ll collaborate closely with a diverse team of 12 direct reports and up to 300 indirect reports during peak periods, guiding them toward success.

**You’ll also**:

- Oversee staff allocation and equipment availability to maintain operational flow.
- Drive change initiatives and foster a culture of safety and customer focus.
- Engage with stakeholders to implement innovative solutions that enhance service delivery.
- Work Monday - Friday (2:30pm -10:30pm)

**About you**

You are a proactive leader who thrives in a fast-paced environment, capable of motivating others and driving change. Your collaborative approach ensures that every team member feels valued and engaged, aligning with our commitment to a culture of inclusivity and empowerment.

**You’ll also need**:

- Proven experience in operational leadership within a complex organisation.
- Strong business acumen with an understanding of financial management.
- Exceptional negotiation skills and experience in industrial relations.

**How we’ll deliver for you**
- ** Career Growth**: Access to professional development opportunities to help you advance your career.
- ** Inclusive Culture**: Join a workplace that values diversity and promotes a sense of belonging.
- ** Work-Life Balance**: Enjoy flexible work arrangements that support your personal and professional life.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

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