Aml Operations Lead

**About us**

Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 1100 of us bringing excitement to life every day.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools

**About the role**

The AML Operations Lead is accountable for operationalising Sportsbet’s AML/CTF Program to support the organisation’s materially larger customer base and future growth ambitions.

As a key member of a high performing function, the AML operations Lead will supervise the execution the processes to manage the ML/TF risk in the organisation, to ensure we understand and respond to customer and third-party activity that may be suspicious and/or fraudulent.

This role will lead a team of Customer Integrity Specialists and provide day to day leadership whilst creating a high performing team culture.

Furthermore, the AML operations Lead will be responsible for:

- Evaluating performance using key metrics such as accuracy, adherence, productivity, queue volumes, and finding workable solutions to ensure compliance
- Supervising the execution of critical activities including KYC, Ongoing and Enhanced Customer Due Diligence, Sanctions and Political Exposed Persons identification and monitoring, transaction monitoring and Restricted Territories monitoring
- Ensuring appropriate controls, systems and people are in place in order to effectively manage unusual activity reports, Law Enforcement requests and Adverse media alerts
- Review and endorse the submission of suspicious matter reports to AUSTRAC
- Motivating, coaching, and developing your team to deliver customer excellence during every step of the customer journey.

**About You**

We’re looking for someone with experience leading a larger team, with the ability to communicate effectively with a wide range of people You will have the ability focus your attention on meeting the needs of our customers and ensuring satisfaction at all times You will have previous experience (3 years minimum) in an operational experience in an AML/CTF environment.

You will also have the:

- Ability to live by the Sportsbet values
- Planning & organisation skills to manage workloads
- Ability to work at the Sportsbet pace in a seriously fun environment
- Ability to work autonomously
- Mindset to challenge yourself & those around you to go the extra mile
- Experience leading a larger team and people leadership capabilities
- Ability to connect operational and strategic outcomes through systems thinking
- Experience in managing teams from varying skill sets
- Ability to coach and mentor teams to be high performing whilst having fun
- Experience in leading teams towards clear goals, that align with growth & constant improvement

**The Perks**

We work hard and play hard, so along with a very competitive salary and generous performance-based bonus, we will also provide you with:

- 25 days annual leave (a whole extra week of holidays)
- Genuine flexible working and remote working policy with an $500 work from home office allowance
- Discounted gym memberships, free breakfast and loads of event and conference tickets
- Access to our employee assist program
- Best in class Parental Leave program with six months paid leave for Primary Carers and Circle In membership
- Daily fresh fruit, sparkling water and Kombucha on tap FREE in the office (did we mention we have a bar fridge for Thursday night drinks?)
- Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs

We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are