Customer Service Officer

1 week ago

Perth, Australia PERSOLKELLY Full time

We are working with a National Gas Manufacturer located in Welshpool, Malaga and Canning Vale who need an experienced Customer Service Rep to join their team on a temporary basis.

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Working hours: Full time hours
- 7:30 -4:30pm and every 3rd Saturday

Start Date: ASAP

Duration: 3 months with potential to go permanent

Pay rate: $30ph - $32ph + Super

**The Role**

Some of the key responsibilities of this role include:

- Inbound customer service calls, assisting with enquiries and issues
- Providing superb customer service to all customers in regard to product / service knowledge
- Taking and processing orders for products via phone
- Stock management
- Dispatching and receiving goods
- Liaising with Customers / clients in regard to the status of their orders / updates on their orders
- Assisting with Administration support in financial functions - payment / invoicing support
- Providing product/services information

**Role Requirements**
- Passion for customer service
- Proven work experience in a Customer Service Officer role
- Excellent people skills and the ability to build rapport and manage client relationships
- Excellent verbal and written communication and organisational skills
- Ability to multitask
- Experience using SAP would be very beneficial but not essential
- Industrial and safety equipment knowledge would be beneficial
- Industrial and safety equipment knowledge would be beneficial
- Good time management and ability to prioritise.
- Computer literate - advanced Excel user, able to quickly grasp the use of different systems and manage infrastructure and system challenges.

***

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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