Customer Service Officer
2 days ago
We are currently seeking a highly motivated Call Centre Customer Service Officer to join our WA Branch.
- Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products.
- **Previous Call Centre or Technical Helpline Experience is**
**ESSENTIAL**
**.**
**WHAT ARE THE DUTIES INVOLVED?**
- Answer incoming / making outbound telephone calls
- Order entry and processing
- Process invoices and credits
- Customer support and enquiries
- Liaise with freight providers for delivery coordination
- Provide assistance to Sales and Logistics teams
**We Need Your Skills**
**ABOUT YOU**
To be successful within this role, you will:
- Have a minimum 12 months experience within a Call Centre environment or similar role
- Have a strong understanding of Customer Service principles
- Be self-motivated, quick leaner, with a can do attitude
- Have excellent interpersonal / communication skills and attention to detail
- Have excellent computer skills / administrative skills
**Contact**
**Job Category**
- Customer Service
**Job ID**
- 12113BR
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