Administration Officer

3 days ago

Newcastle, Australia nib health funds Full time

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about Diversity, Equity and Inclusion


Let's talk about this role

As an International Administration Officer, you will be responsible for managing administration tasks in an efficient and effective way.

Where opportunities to improve existing process are identified, it will be your role to support the implementation of the necessary changes.

These services will assist our Administration Team, clients and customers and support delivery of superior account management to further embed our reputation and working relationships within the industry.

This role will also see you:
- Complete assigned tasks competently and efficiently.- Provide exceptional customer service to all clients and customers through our intermediated channels including direct verbal and written customer contact- Meet the administration needs of clients and customers from our intermediated channels- Be confident and capable in completing all administration tasks across IWHI and ISHI- Build and maintain positive relationships with other internal departments.

This position is full time Monday to Friday between the business hours of 9am-5pm.

Not essential to be trained in IWHI/ISHI as training will be provided on the job.

Applications close 24th of March.
- Please also ensure you have support from your current people leader (and previous leader if currently on secondment) prior to expressing your interest in this role._

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