Program Officer

**Job no**: 0057071
**Location**:Parkville
**Role type**:Full-time ; Fixed-term for 12 months
**Faculty**:Faculty of Science
**Department/School**:Student and Academic Services
**Salary**:UOM 6 - $96,459 - $104,413 p.a. plus 17% super
- Support the delivery of the Academic and Peer Mentoring programs and initiatives to facilitate student transition and engagement within the Faculty of Science.
- Enhance student success through innovative data-driven mentoring programs and make a difference in the student facility services.
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families

**About the Role**
The Program Officer (Data and Reporting), within the Faculty of Science’s Student and Academic Services team, ensures smooth delivery of the Academic and Peer Mentoring programs for undergraduate students.

This role involves coordinating large-scale activities that connect new students with peers and mentors, collaborating with university-wide services to maintain consistency and quality. Additionally, the officer supports initiatives for student transition to university by developing data models and reporting frameworks to measure program outcomes.

Your responsibilities will include:

- Work closely with Faculty’s Team Leader, Advising and Mentoring and SASS Coordinators, to deliver the Academic and Peer Mentoring programs in the Faculty of Science in line with the agreed annual operating cycle and detailed project plans.
- Provide a high degree of data and reporting coordination for the Faculty Academic and Peer Mentoring programs.
- Deliver cyclical and regular program analysis via qualitative and quantitative reports using highly developed skills to cleanse and manipulate data sources from various sources and systems.
- Provide training and support to team members on data management and analysis.

**Who We Are Looking For**
You will possess excellent oral and written communication skills, high-level problem-solving abilities, and keen attention to detail. Experienced in collaborative work with diverse groups, you are comfortable with data-driven tasks and proficient in Excel. You are adept at synthesising and extrapolating data, demonstrating strong initiative and effective collaboration skills.

You will also have:

- A minimum bachelor level degree with subsequent relevant experience; or extensive experience and specialist or broad knowledge in administrative fields; or an equivalent combination of relevant experience and education/training.
- Strong proficiency and attention to detail in administering large multi-cohort programs using enterprise systems (including Salesforce and Microsoft Excel) to monitor engagement, manage enquiries, manage relationships, identifying trends and issues, reporting, and escalating issues as appropriate.
- Demonstrated experience in working with multiple, complex, large data sets, ideally in a program delivery, deadline driven context.
- Demonstrated experience working collaboratively as part of a team to support a range of stakeholders, ideally in a student and/or academic services context.

For further information regarding responsibilities and requirements, please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your New Team - “The Science Secretariat”**
The Science Secretariat is the administrative unit for the Faculty of Science and all its teaching, research, and commercial activities. The Secretariat is responsible for the policy development, planning, implementation, and ongoing management of Faculty programs. School

**What We Offer You**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

**About the University of Melbourne**
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**Be Yourself**
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander