Program Support Officer

**Job no**: 0058880
**Location**:Parkville
**Role type**:Full time; Fixed-term until 31 December 25
**Faculty**:Melbourne Graduate School of Education
**Salary**:UOM 5 - $76,886 - $88,312 p.a. plus 17% super

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**About - Melbourne School of Graduate Education**

The Melbourne Graduate School of Education (MGSE) fosters staff productivity, growth and engagement in a collective effort to enrich the contribution that education makes to society. We conduct research and teaching that leads to the transformation of education practice both within and beyond the profession. MGSE stimulates learning that enriches the potential of students from around the world, enabling meaningful careers and profound contributions to communities. We provide research leadership, setting the direction for high-impact, innovative and responsive research that addresses the pressing issues of our time. We lead purposeful engagement with society, sharing our resources and expertise as part of collaborative efforts to build a resilient, equitable and sustainable future.

**About the Role**
Ngarrngga (‘to know, to hear, to understand’ in Taungurung language) is a signature initiative of the University of Melbourne which aims to empower educators to teach Australian students about the depth and wealth of First Nations peoples’ histories, cultures and contributions to Australia. The Project is led by the Melbourne Graduate School of Education (MGSE) in partnership with the University of Melbourne’s Indigenous Knowledge Institute and Indigenous Studies Unit.

The Program Support Officer is embedded in the Ngarrngga team and is responsible for the provision of intuitive administrative support to the project’s operational activities as well as the implementation of strategic and business operational initiatives. Under the direction of the Project Manager, the Program Support Officer will provide comprehensive support to the daily operations of Ngarrngga. They will develop and implement records management solutions across project activities, maintain project management software and stakeholder databases, organise meetings and events, support the implementation of Ngarrngga Plans and Frameworks, coordinate contract and HR paperwork, and support the Project Director and team.

It is necessary for the incumbent to manage competing demands, prioritise tasks effectively, ensure attention to detail, be self-directed in managing work assignments and be adept in dealing professionally with a range of stakeholders, offering them a high level of client service.

Responsibilities include:

- Developing and implementing project information and records management solutions/systems to streamline processes across project activities.
- Coordinating the execution and administration of agreements with partners, in particular educational settings (schools, early learning centres).
- Supporting Ngarrngga Governance Framework through providing secretariat functions for meetings and conferences.
- Maintaining a sound knowledge of current University Policy and Procedures, and reliably follow these or provide compliant advice to others.

**About You**
To be successful in this role you will be highly self-motivated, with strong time management, attention to detail, and organisational skills to prioritise workloads to ensure that deadlines are met with a high degree of accuracy. The incumbent must be equally adept at working independently as well as participating in a unit as an effective team member and have demonstrated excellent verbal and written communication skills and the ability to work effectively with people at all levels.

You will also have:

- The appointee will have extensive administration experience and skills, and ideally knowledge of the education sector.
- Demonstrated high level of proficiency using computer and software packages including program management suites such as Monday.Com, Adobe Acrobat, and Microsoft Office suite of products in the production of project reports.
- Highly experienced in taking minutes and managing committee agendas.
- Demonstrated experience with the organisation of events
- Demonstrated cultural competence and the ability to contribute to a safe, secure, and supportive environment for all project stakeholders.
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**_ Please note: To be considered for this role you must