Academic Programs Officer

Role type: Full Time (1FTE), Fixed term for 12 months

Faculty: The Faculty of Education

Department / School: Academic Services

Salary: $79,961 - $91,844 p.a. plus 17% super

• Support the seamless delivery of the Faculty of Education's coursework programs by coordinating a wide range of academic administration activities and supporting staff and students with precision and care.

• Enjoy a varied and dynamic portfolio, gaining exposure across multiple facets of academic administration while working within a collaborative and supportive team environment.

• Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity

As Academic Programs Officer, you will play a vital role in ensuring the smooth delivery of the Faculty of Education's coursework programs. Working as part of a collaborative and supportive team, you will coordinate key academic program administration activities, from subject set-up and timetabling to student results processing, scholarships, and committee support. This dynamic role offers variety, with portfolio responsibilities shifting in response to operational needs, giving you the opportunity to develop expertise across multiple areas of academic administration. With a focus on accuracy, service excellence, and compliance with University policy, you will be a trusted point of contact for staff and students, helping to create a seamless teaching and learning experience across the faculty.

Your responsibilities will include:

• Coordinating academic program administration – overseeing subject set-up, timetabling processes, workload activities, and finance-related tasks to ensure seamless program delivery.

• Supporting assessment and student progress processes – managing results processing, Board of Examiners meetings, and faculty-level processes for special consideration, extensions, academic progress, and academic misconduct in line with policy.

• Administering scholarships and student opportunities – coordinating scholarships, awards, sponsorships, and specialist coursework subjects, including communications, records, and liaison with key stakeholders.
• Providing high-quality service and advice – responding to academic and student enquiries, supporting faculty committees, and delivering clear guidance on academic programs and policies.

You may be a great fit if:

You are a well-organised and adaptable team player, comfortable working in a fast-paced environment with competing priorities. Your excellent communication and interpersonal skills enable you to build strong, collaborative relationships with colleagues and stakeholders, while your initiative and sound judgement allow you to anticipate needs and follow tasks through to completion. You bring a proactive, solutions-focused mindset, thriving on problem-solving and maintaining attention to detail even under pressure. With a commitment to service excellence and a flexible, positive approach, you will contribute to the smooth delivery of programs and create a supportive experience for staff and students alike.

You will also:

• Hold a tertiary qualification in a relevant discipline, or an equivalent combination of education, training, and experience.
• Be proficient in Microsoft Office, including advanced use of Excel, and the ability to learn and navigate University systems and databases.
• Possess well-developed organisational skills, including the ability to prioritise tasks, manage competing deadlines, and maintain accuracy.
• Demonstrate strong communication skills, with the ability to prepare clear documentation and reports.

For further information please refer to the attached PD.

What we offer you

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:

• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being

• Progressive, considerate leave provisions to empower your work-life balance

• Salary packaging and access to a range of discounted services including Bupa health insurance

• Health and well-being services including a leading Employee Assistance Program

Your new team – The Faculty of Education

The Faculty of Education (FoE) fosters staff productivity, growth and engagement in a collective effort to enrich the contribution that education makes to society. We conduct research and teaching that leads to the transformation of education practice both within and beyond the profession. FoE stimulates learning that enriches the potential of students from around the world, enabling meaningful careers and profound contributions to communities. We provide research leadership, setting the direction for high-impact, innovative and responsive research that addresses the pressing issues of our time. We lead purposeful engagement with society, sharing our resources and expertise as part of collaborative efforts to build a resilient, equitable and sustainable future.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We believe the diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing reasonable adjustments throughout. We warmly encourage applications from people with disabilities. For assistance, please contact Bec Tucker on or at hr- (subject: 'Recruitment Adjustments'). Contact details for other enquiries are located at the bottom of this page.

Find more information for applicants requiring reasonable adjustments.

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians. Our Indigenous strategy, Murmuk Djerring outlines our investment and support for Aboriginal and Torres Strait Islander staff and students.

Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at oied- for further information and support.

Please note : This role requires current valid work rights for Australia. Visa sponsorship is not available.

A Working with Children Check (WWCC) is required for all positions. If successful, we'll guide you through the WWCC application process during onboarding and reimburse the cost.

Join Us and unlock your career potential

If this role is right for you, please apply with the following documents:

• Resume

• Cover Letter outlining your interest and experience

• The responses against the Selection Criteria^ (found in the )

Learn more about the application process , including tips and FAQs.

For recruitment queries, email Petra Newton at hr- . Include the Position Number and Job Title in the subject line. Please do not send applications to this email address.

For job-specific queries, refer to the contact details in the .

Applications close: Sunday 28 September :55 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.

: PD - Academic Programs