Internal Communications Manager

1 week ago

Sydney, Australia Serco Full time

**Work options**: Hybrid
**Serco is a place where you can grow**

Join our passionate Strategy and Growth team at Serco and help shape impactful internal communications that make a difference. Be part of a diverse, fast-paced, and supportive environment where your skills in strategy, execution, and storytelling can truly shine.

Enjoy benefits that help you balance life and work, including:

- Hybrid working arrangements with flexibility
- Professional development and career growth opportunities
- Supportive leadership and trusted global partnerships
- Opportunities for creative input and ownership of projects

**Make an impact at Serco**

As an Internal Communications Manager, you will develop and execute engaging communications strategies, fostering a purpose-driven culture across the Asia Pacific region. You’ll work closely with teams from Corporate Affairs, Strategy, and senior leaders to align messaging and drive initiatives that support our mission to create positive impact through government partnerships. This is a dynamic, hands-on role where you'll contribute directly to shaping our culture and supporting our colleagues across various communication channels, including live webinars, the intranet, and more.

As an Internal Communications Manager, you’ll make a positive impact by:

- Developing and implementing a comprehensive internal communications strategy.
- Producing clear, engaging content for announcements, messages, and leadership communication.
- Tracking and analysing feedback to improve communication efforts.
- Building strong relationships with internal stakeholders to support aligned messaging.
- Supporting crisis or change management communications to ensure timely and supportive updates.

**Serco is a place for you**

To be successful in this role, you’ll have:

- Bachelor’s degree in communications, journalism, marketing, or a related field.
- 5+ years of experience in internal or corporate communications, ideally within a large organisation.
- Strong writing, editing, and verbal communication skills.
- Confidence in managing multiple stakeholders and delivering engaging content.
- Proficiency in MS Office, SharePoint, and ideally video production or graphic design.
- A proactive, creative approach to problem-solving and strategic thinking.

As a fast-growing and successful global company, Serco’s services span across the areas of Justice, Immigration, Defence, Space, Customer Services, Health, and Urban Mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

**Are you ready to do important work that really matters?**

At Serco, we bring together the right people, technology, and partners to create impactful solutions for urgent and complex challenges. We focus on serving governments globally, positively impacting the lives of millions across Australia, New Zealand, and Hong Kong.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

We are a 2024 Circle Back Initiative Employer - we commit to responding to every applicant.

**Impact a better future at Serco.

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