Business Customer Development Lead

5 days ago

Dandenong, Australia Aussie Broadband Full time

**Introduction**:
Why work for Aussie?

For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry.

**Our fantastic culture thrives on our values**:

- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun

We’re Australia’s 5th largest telco and one of Australia’s fastest growing companies. Don’t just take our word for it - amongst other things, we’ve won some of Australia’s top customer service and employer of choice awards.

What does Aussie offer?
- Discounted internet which always helps the hip pocket
- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program
- Empowered in your career growth, so you will also be supported with ongoing training and development and access to LinkedIn Leaning
- Celebrating you with awards and recognition
- Discounts at various retailers and gyms
- Community Impact Programs, some of the ways we help can be found here
- We also can’t forget the very hard-working coffee machine and the casual dress code.

**Description**:
What your responsibilities will include, but are not limited to
- Lead, Coach, develop and guide a team to achieve in all performance areas.
- Communicate business objectives, resource allocations, policies, and changes to the team.
- Analyse team and individual performance. Implement performance improvement strategies using goal-setting techniques.
- Build a knowledgeable, skilled, and motivated team of professionals with a shared vision and ownership of business success.
- Role model the Aussie Broadband Values.
- Provide accurate reporting and forecasting to Customer Development Sales Manager
- Listen to team members’ feedback and resolve any issues or conflicts, answer questions and assist with problem resolution.

**Skills and Experiences**:
What we’re looking for
- Experience in Team Leader position and a demonstrated ability to effectively manage, lead and develop a sales team to success.
- Good knowledge of the telecommunications/ ICT industry.
- Understanding of an Account management sales environment and how to drive sales performance and deliver ethical sales.
- Be courageous by being accountable, proactive, and innovative.
- Demonstrated ability to generate a strong team culture and create strong relationships across the business.
- Excellent communication skills including listening and responding both orally and in writing.

At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.

**Job Types**: Full-time, Permanent

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