Key Account Manager

SPC Global (ASX:SPG) is an iconic food manufacturer with a 100-year commitment to playing a positive role in the Australian economy and manufacturing industry. Our commercial business office is transitioning to Melbourne CBD and runs four Business Divisions - SPC, The Original Juice Co, Nature One Dairy and Natural Ingredients.

This is an exciting time to join our agribusiness as we unlock new growth potential and take our business global. Our business has recently revisited our values with purpose of globalising an iconic Australian brand.

**The Opportunity**:
We are seeking a highly motivated and detail-oriented individual to join our team as a Key Account Manager on the Independent Supermarket Team.

As a Key Account Manager, you will play a crucial role in managing and maintaining relationships with independent supermarket groups, ensuring the delivery of our channel plan and sales budget.

The role also supports the national relationship as a key contributor to the national promotional program, trade investment management and delivery of key activations. This is a great role for an individual looking to step up from a National Account Executive role or already in a similar role.

Join our dynamic team and contribute to the success of our independent supermarket business. This role offers an exciting opportunity to work in a supportive environment, develop your skills, and grow both personally and professionally.

If you are passionate about customer leadership and thrive in a fast-paced environment, we would love to hear from you.

**Key Responsibilities**:
**Management of key Multi Site Operators MSO’s**:

- Management of MSO relationship
- Creation on MSO promotional and activation plans
- Management of MSO level investment plan
- Delivery of ranging of CORE and NPD within MSO’s and within state DC’s
- Review and verify claim documentation, ensuring adherence to company policies and procedures.
- Investigate and resolve any discrepancies or issues related to claims in a timely manner.
- Maintain accurate records of claims and associated documentation.

**Delivery of Other Retail and Independent customer group sales plan**:

- Ensure 1/4erly delivery of the other retail and independent customer group sales plan to budget
- Build and manage the FCST for other retail and Independent.
- Monitor order status and proactively address any potential category movements.

**Spend Management**:

- Own the investment plan for MSO’s and manage the entry into Blueshift and facilitate the payment of claims.
- Support the National promotional program as required. Analyse of DIFOT data and identify areas for improvement.
- Work closely with the operations team to implement measures to enhance DIFOT outcomes.
- Collaborate with internal stakeholders to ensure processing of National and MSO claims.

**Support to METCASH**National Program**:

- Provide assistance and support to METCASH National program in range reviews, planning days, 1/4erly reviews and as required.
- Collaborate with internal teams such as Marketing, SRM, Category and Finance to ensure smooth execution to key strategic priorities.

**Management of Field Team**:

- Contribute to creating the field cycle priority.
- Creation and delivery of all required information and scan insights to ensure the field is armed to deliver NPD, ranging and distribution targets.
- Work closely with National Program Manager to manage and measure field performance using the online portal and field derived insights.
- Contribute to the 1/4erly field performance reviews.
- Key point of contact for 2 x field related enquires internal and external.
- Tertiary education preferred
- Outstanding relationship building skills. Able to engage and build relationships with a diverse range of key contacts across multiple levels of the industry.
- Excellent attention to detail and ability to maintain accuracy in data entry and record-keeping.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Process-oriented mindset with a focus on continuous improvement and efficiency.
- Excellent communication skills.
- Ability to work collaboratively in a team environment as well as independently.
- Proficiency in using Excel and ability to learn new systems
- Positive attitude with a strong willingness to learn and grow within the team and business.

**Our Culture**:
Our employees come from all walks of life, across many cultures and backgrounds. The strength of our brands is supported through the strength of our people.

This is a rare opportunity to join a diverse, exciting workplace during a transformation period and make positive contributions to the growth of SPC.

Join our dynamic team and contribute to the success of our retail business. This role offers an opportunity to work in a supportive environment, develop your skills, and grow both personally and professionally. If you are passionate about customer leadership and thrive in a fast-p